HR Head

CallForce; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading human resources firm in Johannesburg seeks an HR Manager to enhance people initiatives and ensure employee engagement and satisfaction. The role involves managing talent acquisition and developing HR strategies aligned with business goals. Ideal candidates will possess strong interpersonal skills and the ability to design effective recruitment processes. This position offers an opportunity to nurture a positive work environment and collaborate with various partners.

Responsibilities

• Work closely with Operations to ensure people initiatives yield desired results.
• Ensure HRBP's handle all IR related matters swiftly.
• Offer advice on complex cases to avoid decision delays.
• Monitor and evaluate payroll processes to mitigate financial loss.
• Develop and implement HR strategies in support of business goals.
• Manage talent acquisition objectives with Lead Recruiters.
• Support recruitment teams with strategic interventions.
• Design competency-based interview guidelines and train teams.
• Monitor attrition during the first 3 months of employment.
• Evaluate and propose changes to Induction and Onboarding process.
• Collaborate with partners like BPESA and CapeBPO.
• Contribute to quarterly newsletters with marketing.
• Support business needs through talent development and retention.
• Foster a positive working environment.

Job description

What You’ll be Doing

• Work closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling etc.
• Ensure the HRBP’s are handling all IR related matters swiftly, to ensure minimal impact to the operations floor.
• Offer advice on more complex cases, to ensure decisions are not delayed due to lack of labour knowledge.
• Monitor and evaluate payroll processes to mitigate potential financial loss to the business.
• Develop and implement HR strategies in support of business goals and objectives.
• Manage the company’s talent acquisition objectives by working closely with the Lead Recruiters in the different regions.
• Support the recruitment teams with strategic interventions aimed at increasing and improving the company’s attraction and visibility.
• Design campaign specific competency-based interview guidelines, and train the teams accordingly, to ensure understanding and impact of interview styles.
• Closely monitor attrition at the various stages of an employee’s life cycle, with a specific attention given to the first 3 months.
• This must be done in order to assess the effectiveness, and possible redesign of the recruitment process.
• Monitor the effectiveness of our Induction and Onboarding process and propose impactful changes to enhance its outcome.
• Work closely with partners such as BPESA, and CapeBPO to ensure the company leverages off the various initiatives.
• In collaboration with marketing, contribute to the quarterly newsletter.
• Support current and future business needs through the development, engagement, motivation and retention of human capital.
• Foster and nurture a positive working environment.