Hr Employee Relations Consultant Sr.

Elevance Health; Cape Town; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A healthcare organization in Cape Town seeks an HR Employee Relations Consultant Sr. to manage associate relations issues and perform investigations. The ideal candidate should hold a BA/BS degree and have over 5 years of HR experience, with bilingual English/Spanish skills strongly preferred. This role offers a hybrid work schedule and requires strong communication and analytical skills. Apply if you want to contribute in a significant HR role.

Qualifications

• Minimum of 5 years of human resources experience or equivalent education/experience.
• Prior experience with Associate Relations and investigations.
• Experience in a Fortune or large company.

Responsibilities

• Serve as primary point of contact for associate relations issues.
• Conduct investigations and analyze credibility.
• Collaborate with AR leadership and HRBP on transition agreements.

Skills

Bilingual English/Spanish

Communication Skills

Analytical Skills

HR Designation (SHRM-CP or SHRM-SCP)

Investigative Skills

Education

BA/BS degree

Tools

Workday

ServiceNow

Job description

Job Title

HR Employee Relations Consultant Sr. (Bilingual English/Spanish)

Location & Work Schedule

• In‑office 1–2 days per week; hybrid/virtual as needed.
• Must be within reasonable commuting distance; otherwise not considered unless an accommodation is granted.

Responsibilities

• Serve as primary point of contact for associate and management relations issues, including investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other related matters.
• Conduct investigations, manage witness lists, determine line of questioning, analyze credibility, research related records, and maintain written records of the investigation.
• Debrief leaders at all levels, HR Business Partners, and Legal on findings.
• Provide oversight of the company's internal investigations of associate complaints and serve as a liaison to Legal on associate relations matters.
• Regularly partner with Ethics and Compliance on crossover investigations.
• Collaborate with AR leadership and HRBP on transition agreements related to the separation/termination process.
• Use persuasive and advanced communication skills to communicate with all levels of associates throughout the organization.
• Develop and provide periodic associate‑relations‑related analytical data and analyze trends to determine appropriate action plans.

Requirements

• BA/BS degree and minimum of 5 years of human resources experience (or equivalent education/experience).

Preferred Skills & Experience

• Bilingual English/Spanish strongly preferred.
• HR designation strongly preferred (SHRM‑CP or SHRM‑SCP).
• Prior experience with Associate Relations and investigations.
• Workday or similar HCM experience.
• ServiceNow experience.
• Experience in a Fortune or large company.

Job Details

• Job Level: Non‑Management Exempt.
• Job Family: HR Operations.

Vaccination Policy

All new candidates in certain patient/member‑facing roles must be vaccinated against COVID‑19 and Influenza. Failure to meet this requirement may lead to rescission of the offer unless an acceptable explanation is provided.

EEO Statement

Elevation Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accommodations

Applicants who require accommodation to participate in the job application process may contact us for assistance.

Arrest/Conviction Review

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.