HR Consultant - Zambia

TFG Africa; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading retail organization is seeking an HR Consultant to manage HR responsibilities. The role involves service delivery in HR functions, stakeholder engagement, and ensuring compliance with legislative requirements. Candidates should have an HR Degree or Diploma, with at least 3 years of HR experience and proficiency in MS Office. Strong interpersonal skills and the ability to multitask are essential. This position is based in Cape Town, South Africa.

Qualifications

• 3 years of HR, Labour Relations and Administrative experience.
• Knowledge of HR systems is advantageous.
• Registration with Zambian Human Resource Institute of Management (ZHRIM) advantageous.

Responsibilities

• Provide efficient service delivery of administration across HR functions.
• Respond to queries in a timely and professional manner.
• Assist with training initiatives.

Skills

HR Degree or Diploma

Good communication and interpersonal skills

Proven time management and planning skills

Excellent attention to detail

Excellent skills in MS Office

Ability to multitask

Customer centric approach

Education

HR Degree or Diploma

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Position Description

Position Description :

The HR Consultant will be responsible for HR responsibilities across HR functions. This will entail elements of administration, coordination of training interventions, logistical arrangements and processing of HR transactions and ensuring compliance with specified legislative requirements. Promote HR programs to create an efficient and conflict free workplace. Stakeholder engagement is key as this role will interface with employees and the Line Managers regularly.

Responsibilities

• To provide efficient service delivery of administration while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
• Process all relevant administration across HR functions including requirements like :
• Employee Relations administrative support
• Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support
• General admin support across HR functions e.g., Organisational design, Employee Engagement, Well-being, Reward and Benefits
• Respond to queries in a timely and professional manner
• Provide guidance to employees around HR processes, systems, and tools
• Log and consult more complex queries with the central HR teams
• Collaborate with central HR teams to ensure accurate resolution of queries
• Assist with training initiatives

Qualifications and Requirements

• HR Degree or Diploma (Zambian standard taking into account the Zambian labour laws)
• Zambian citizen or resident in the Republic of Zambia
• Should be of good character and good professional standing
• 3 years of HR, Labour Relations and Administrative experience
• Knowledge of HR system / s advantageous
• Previous exposure to a Shared Services or HR Admin environment is advantageous
• Registration with Zambian Human Resource Institute of Management (ZHRIM) advantageous
• Good communication and interpersonal skills
• Proven time management and planning skills
• Excellent attention to detail and high level of accuracy
• Excellent skills in MS Office (Word, PowerPoint and Excel)
• Ability to build and maintain relationships that are internal and external
• Ability to multitask
• Ability to work independently
• Ability to work under pressure
• Ability to plan and organise
• Customer centric approach

Please also accompany your application with a short summary of both your strengths and development areas relating to the role you have applied for – this will be used to inform shortlisting on the minimum shortlisting criteria.