Hr Consultant

Tfg; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A well-known retail company in Pretoria is seeking an HR Consultant to manage complex HR functions, ensure effective talent acquisition, and enhance employee relations. The successful candidate will have at least 2-3 years of HR experience, a relevant qualification, and a passion for improving employee experience. This role emphasizes the importance of adherence to policies, data management, and providing first-class service. The company prioritizes candidates from designated groups as per the Employment Equity Act.

Qualifications

• Preferred HR related Diploma, Degree or Postgrad.
• 2 – 3 years' experience in HR.
• Cross function HR knowledge is non-negotiable.
• Passion for customer service/user experience.
• Continuous improvement performance mindset.
• Understanding of the company context.

Responsibilities

• Deliver efficient first-time call resolution and superior service.
• Responsible for talent acquisition including sourcing, screening, and placement.
• Provide employee relations advice and support.
• Maintain employee data and reporting.
• Adhere to service level agreements and quality standards.

Skills

Review and Reporting

Managing Change

Business Case Contribution

Business Process Modeling (BPM)

Enterprise Readiness Assessment

Perform Gap Analysis

Human resources systems and tools

Presentation Creation

Spreadsheet Expertise

Employee Relations

Learning Solutions Development

Education

HR related Diploma, Degree or Postgrad

Tools

MS Office (Excel)

Job description

The HR Consultant I is responsible for managing more complex HR functions and delivering efficient first-time call resolution.

They provide superior service and excellent employee experience, manage talent acquisition, employee relations, and training and development, ensuring adherence to policies and procedures.

Additionally, they assist line managers and employees with effective utilization of self-service options and maintain employee data and reporting.

Key Responsibilities

• Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
• Provide employee relations advice and support
• Provide support and advice related to, among others: Talent Acquisition, Employee Relations, Training and Development, Performance and Transformation, OD and Reward
• Maintain and ensure adherence to agreed policies and procedures
• Assist and advise line managers and employees on the effective utilisation of relevant self-service options
• Maintain employee data and reporting
• Adhere to service level agreements and quality standards

Qualifications and Experience

• HR related Diploma, Degree or Postgrad is preferred
• 2 – 3 years' experience in HR
• Cross function HR knowledge (Non- negotiable)
• Good MS Office (Excel) skills
• Customer service / user experience passion
• Continuous improvement performance mindset
• Understanding of the TFG business context

Skills

• Review and Reporting
• Managing Change
• Business Case Contribution
• Business Process Modeling (BPM)
• Enterprise Readiness Assessment
• Perform Gap Analysis
• Human resources systems and tools
• Presentation Creation
• Spreadsheet Expertise
• Employee Relations
• Learning Solutions Development

Behaviours

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.