HR & Compliance Officer

The Faculty Online Learning Group; Durban; Hybrid; ZAR 400 000 - 550 000; Full time

Job summary

A leading online learning organization is looking for an experienced HR & Compliance Officer to manage their people operations and compliance framework. This role includes recruitment, onboarding, and supporting operational teams while ensuring compliance with UK employment law and Health & Safety standards. The candidate should have a background in HR practices within UK-based environments and be prepared to foster a positive workplace culture. The ideal person thrives in a dynamic environment and possesses excellent communication skills.

Qualifications

• Previous experience working with UK employment law and HR compliance.
• Experience in a fast-paced, service-driven environment.
• Experience working within UK-based operational environments.

Responsibilities

• Lead and coordinate recruitment campaigns for housekeeping and operational roles.
• Prepare offer letters, employment contracts, and onboarding documentation.
• Maintain accurate and confidential personnel files and the company HR database.
• Support payroll with employee changes and data accuracy checks.
• Deliver new starter inductions and ongoing Health & Safety training.
• Support line managers through disciplinary, grievance, and performance processes.

Skills

Familiarity with UK employment law and HR best practices

Solid knowledge of Health & Safety and compliance requirements (including COSHH)

Excellent communication, interpersonal, and conflict-resolution skills

Highly organised with a methodical approach to documentation and process

Confident in liaising with employees at all levels of the organisation

Previous experience in a facilities, hospitality, or property services environment

Job description

Overview

Job Title: HR & Compliance Officer

Location: Hybrid (work from home and onsite as required)

Essential: Previous experience working with UK employment law and HR compliance.

We’re seeking an experienced and proactive HR & Compliance Officer to take ownership of our people operations and compliance framework. In this role, you will manage recruitment, onboarding, and employee relations—primarily supporting our housekeeping and operational teams—while ensuring full compliance with employment legislation and Health & Safety requirements.

This position requires prior exposure to UK HR practices, compliance standards, and experience working within UK-based operational environments. You will act as a key link between management and staff, promoting a positive, compliant, and high-performing workplace culture. This role is ideal for someone with a hands-on HR background who thrives in a fast-paced, service-driven environment.

Key Responsibilities

• Lead and coordinate recruitment campaigns for housekeeping and operational roles.
• Prepare offer letters, employment contracts, and onboarding documentation.
• Maintain accurate and confidential personnel files and the company HR database.
• Track absences, holidays, and performance reviews, ensuring records are always up to date.
• Support payroll with employee changes and data accuracy checks.

Training & Development

• Deliver new starter inductions and ongoing Health & Safety training.
• Maintain comprehensive training logs and ensure certifications remain valid.
• Identify training needs and arrange refresher or skills-based sessions as required.

Employee Relations

• Support line managers through disciplinary, grievance, and performance processes.
• Advise on HR policies and ensure fair and consistent application across teams.
• Promote a positive and respectful workplace culture aligned with company values.

Compliance & Health & Safety

• Maintain and update risk assessments, COSHH records, and method statements.
• Conduct regular site audits to identify and address compliance gaps.
• Investigate, document, and follow up on workplace incidents or near misses.
• Ensure all Health & Safety and HR practices comply with legal standards.

Skills & Competencies

• Familiarity with UK employment law and HR best practices.
• Solid knowledge of Health & Safety and compliance requirements (including COSHH).
• Excellent communication, interpersonal, and conflict-resolution skills.
• Highly organised with a methodical approach to documentation and process.
• Confident in liaising with employees at all levels of the organisation.
• Previous experience in a facilities, hospitality, or property services environment is advantageous.