HR - Co Ordinator

Hyatt Hotels Corporation; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading hotel management company seeks an HR Co-ordinator in Cape Town to provide full administrative and payroll support. The role requires a minimum of 2-3 years HR experience, particularly in hospitality, and excellent communication skills to maintain confidentiality and build positive relationships. This position includes responsibilities in recruitment, onboarding, HR reporting, and employee engagement, all contributing to a supportive workplace culture.

Qualifications

• Minimum 2–3 years HR administration experience.
• Hospitality experience is essential.
• Strong administration, accuracy and compliance skills.

Responsibilities

• Provide full administrative and payroll support to HR.
• Maintain accurate employee records and system data.
• Assist with departmental meetings and take minutes.

Skills

HR administration

Communication skills

Confidentiality

Organizational skills

Time management

Team player

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Location: Hotel / Hospitality Environment

1. Purpose of the Role

The HR Co-ordinator provides full administrative and payroll support to the Human Resources function. The role ensures accurate onboarding, off-boarding, documentation, record keeping, wellness support and reporting across the hotel. Confidentiality, attention to detail and excellent service to internal stakeholders are essential.

2. Key Responsibilities

• Payroll & HR Administration:
  • Capture payroll changes (new starters, terminations, salary adjustments).
  • Print and distribute payslips.
  • Complete UI19 and UI2.7 forms when required.
  • Maintain strict salary and personal data confidentiality.
  • Track leave, sick leave, and ensure forms are filed.
• Recruitment & Talent Support:
  • Advertise vacancies and track applications.
  • Arrange interviews and support interview scheduling.
  • Conduct reference checks.
  • Assist HR with preparing offer letters and employment contracts.
  • Communicate onboarding requirements to candidates and departments.
• Onboarding & Off-boarding:
  • Prepare employee files before start date.
  • Issue welcome packs and onboarding documentation.
  • Load new starters on HR and payroll systems.
  • Arrange induction documentation and support orientation.
  • Assist with exit interviews and filing.
  • Ensure completed documentation is signed and stored.
• HR Systems & Record Keeping:
  • Maintain accurate employee records and system data.
  • Load new employees and terminations correctly.
  • Maintain reports required by the HR Manager.
  • Ensure files remain audit-ready at all times.
• Filing & Documentation:
  • File:
    • KPIs
    • Contracts
    • Leave forms
    • Sick notes / medical certificates
  • Maintain a complete and updated personnel file for every employee.
  • Ensure information is secure and confidential.
• Meetings & Communication:
  • Assist with departmental meetings:
    • Take minutes
    • Prepare and distribute communication notices when requested.
    • Assist with preparing staff lists and reports for meetings.
• Wellness & Engagement:
  • Support wellness initiatives in line with the company vision.
  • Track attendance and communication for wellness activities.
  • Assist with staff engagement support and communication.
• HR Reporting
• Support to the HR Manager:
  • Provide day-to-day administrative support.
  • Maintain confidentiality and ensure policy compliance.
  • Build positive relationships with blue-collar and white-collar teams.

Qualifications

• Minimum 2–3 years HR administration experience.
• Hospitality experience is essential.
• Strong administration, accuracy and compliance skills.
• Able to work in a fast-paced environment.
• Excellent communication and presentation skills.
• Positive work ethic and ability to work independently.
• Strong respect for confidentiality and documentation control.
• Experience working with diverse staff levels.
• Organisation and planning.
• Confidentiality and professionalism.
• Team player and independent worker.
• Time management and resilience.
• Good interpersonal skills.

Reporting Structure

Reports directly to the HR Manager.

This role contributes to a positive culture through accurate administration and support.

Ensures internal HR systems are accurate and ready for audit at any time.

Support to the HR Manager

Provide day-to-day operational support to the HR Manager.

Draft letters, notices, memos, and internal communication when requested.

Follow up on departmental meeting action points.

Assist with contract renewals, probation tracking, and employee documentation.

Support wellness initiatives and staff engagement.

Maintain confidentiality and ensure compliance with HR policies and procedures.

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