HR Business Support and Strategic Projects Expert

DHL; Thaba Chweu Local Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global logistics company is seeking an HR Business Support and Strategic Projects Expert in Mpumalanga. The role involves managing HR change programs, leading digitalization efforts, and working with a variety of stakeholders. Ideal candidates will have proven experience in HR project management, advanced knowledge of HR systems, and strong analytical skills. This is a permanent position offering an opportunity to influence HR practices globally.

Qualifications

• Demonstrable experience managing large, multi-regional HR change programs.
• Intermediate to advanced knowledge of HR-related systems.
• Fluency in English, both written and verbal.

Responsibilities

• Support the HR Support and Strategic Programs Sr Director.
• Define and execute the global program agenda.
• Drive adoption of digital tools and AI in HR.

Skills

HR-focused project management

Business analytics

Stakeholder management

Facilitation skills

Analytical problem solving

Education

Prince II, ITIL, Agile certification

Tools

Oracle HCM Cloud

SAP HR / SuccessFactors

Workday

Job description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: HR Business Support and Strategic Projects Expert
Contract Type: Permanent
Customer: DHL Supply Chain
Grade: RCS K

Location: Global

Join DHL Supply Chain's global HR transformation journey as an HR Business Support and Strategic Projects Expert. In this pivotal role, you'll accelerate the adoption of innovative HR technologies and lead strategic programs that reshape how we attract, onboard, and engage talent across the globe. Working within the HR Business Process Optimization (BPO) team and alongside senior leaders, you'll drive digitalization, enhance process quality, and deliver impactful change. If you're a strategic thinker with hands‑on project management experience, deep HR systems knowledge, and a passion for innovation, this is your opportunity to influence the future of HR at scale.

Key responsibilities will include:

• Supporting the HR Support and Strategic Programs Sr Director to define, scope, and execute the global program agenda in collaboration with regional and global stakeholders.
• Identifying and negotiating schedules, milestones, and resources to meet project objectives.
• Steering program execution by providing feedback to program teams, mitigating risks, resolving issues, and enabling timely decision‑making.
• Providing coaching, mentoring, and quality assurance to program teams to ensure successful delivery.
• Developing program‑level communications for senior stakeholders, project teams, and the wider employee population.
• Consolidating and analysing program status information, comparing with baseline planning, deriving conclusions and preparing management reports.
• Developing and continuously improving structures, processes and frameworks for program management including governance and supporting tools.
• Ensuring transparency on program progress, milestone achievement, issues, risks and next steps to relevant stakeholders.
• Driving adoption of digital tools, AI, and robotics to support the HR digitalization agenda
• Researching and exploring innovative HR technologies and managing vendor relationships.
• Supporting review and development of business cases.

Required skills and experience:

• Demonstrable experience in HR‑focused project management, consulting or strategy‑related roles, inclusive of planning, managing and delivering large, multi‑regional HR change programs.
• Prince II, ITIL, Agile Foundation & Practitioner ITIL certification or equivalent work experience.
• Intermediate to advanced functional and technical knowledge of HR‑related systems and processes, ideally Oracle HCM Cloud, Oracle EBS R12, or SAP HR / SuccessFactors, Workday.
• Proven experience successfully managing relationships with a large and varied group of stakeholders.
• Experience in analysing complex problems and deriving creative recommendations.
• Business analytics experience and ability to work with large datasets.
• Strong meeting and workshop facilitation skills.
• Fluency in English, both written and verbal.

What you'll need to do next:

If you have a proven track record of achievement that matches the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up‑to‑date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the globe. We aim to provide a candidate experience of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that employees and potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organization.