This role will be responsible for delivering operational HR objectives in alignment with the TSAM Human Resources strategy.
The incumbent will provide a professional, value added HR service to all internal clients through effective planning, administration, co-ordination, and stakeholder support.
The role requires a candidate with a strong Labour Law background and proven experience working in a unionized environment, capable of influencing and supporting line management while maintaining stable employee relations.
The role forms part of the HR Services Department.
KEY PERFORMANCE AREAS
- Manpower Planning Facilitate end-to-end recruitment
- Organisation design : Support line management with workforce planning, headcount control and internal movements
- Interface with recruitment agencies and external service providers
- Ensure accurate processing of HR forms, and new employee onboarding requirements
- HR Projects Participate in and implement HR related projects aligned to annual HR objectives
- Support Employment Equity and Skills Development initiatives
- Assist with change management and communication of project outcomes
- Stable Work Relationships Build effective working relationships with Line, Unions and employees
- Support performance management, disciplinary matters and grievance interventions
- Promote positive employee relations and consistent policy application
- Administration Maintain accurate employee records and HR reporting
- Process HR transactions Ensure governance, compliance and adherence to policies
- Communication Provide guidance and advice on HR enquiries Conduct continuous engagement with stakeholders Support internal HR communication processes
QUALIFICATIONS AND EXPERIENCE
- NQF Level 6 ( credits - 8 level framework) qualification in Human Resources, Industrial Psychology, Labour Relations or equivalent.
- Post-graduate qualification in Labour Law or Industrial Relations will be advantageous.
- Minimum 5 years' relevant experience in a Generalist HR function.
- Experience in a unionised environment will be an added advantage.
- Working knowledge of BCEA, LRA, Skills Development Employment Equity legislation is essential.
- CCMA representation (conciliation arbitration) Knowledge of SAP SuccessFactors Proficiency in MS Office Excellent interpersonal and communication skills (written verbal) Strong relationship-building ability
COMPETENCIES
- Decision making problem solving
- Planning, organising and prioritising work
- Confidentiality and professionalism
- Negotiation and presentation skills
- Attention to detail
- Ability to influence and drive outcomes
- Empathy and stakeholder management
IMPORTANT DIMENSIONS
- Ability to manage multiple HR priorities in a fast-paced environment
- Consistent application of HR policies, governance and compliance
- Strong communication and change management capability
- Liaison at executive levels and below.