HR Business Partner

Ignition Group; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading HR services provider in Cape Town is looking for a Junior HR Business Partner. The role involves providing strategic HR guidance to stakeholders, managing employee relations, and developing HR policies. Ideal candidates should have a Bachelor's degree in HR Management and at least 2 years of experience in a similar role. This permanent, full-time position offers market-related compensation and opportunities for growth.

Qualifications

• At least 2 years experience in a similar role.
• Experience in employee relations and CCMA case management.
• Experience in a fast-paced environment preferred.

Responsibilities

• Participate in HR policy guidance and coaching.
• Execute HR projects within specific timeframes.
• Advise stakeholders on HR trends and challenges.
• Support strategic advice on employee relations issues.
• Drive employee relations, retention, and rewards programs.

Skills

Excellent ability to comprehend laws and regulations

Knowledge of HR disciplines

Assertiveness

Knowledge of industry trends

Ability to develop HR policies

Education

Bachelor's degree in HR Management

Job description

Description

The HR Business Partner acts as a strategic partner to business stakeholders providing HR guidance and solutions to drive business objectives. Owns HR operations delivery ensuring people practices support employee engagement performance and retention. This position is accountable for the development of HR policies and procedures.

Responsibilities

HR Strategic Alignment

• Participate in the provision of HR policy and procedure guidance and coaching.
• Execute HR projects across the company within specific timeframes.
• Act as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labour market and general developments that could impact on the human resources in the business unit of responsibility.
• Support the provision of strategic advice and ongoing support on employee relations issues, dispute resolution and industrial advocacy including managing escalated or complex cases.
• Drive effective employee relations, retention and rewards programs as advised by Manager.
• Implement strategies relating to the recruitment, development, engagement and provide general HR support of employees in responsibility and/or stakeholder group.
• Deal with employee relations issues within the assigned business unit.

Stakeholder Engagement

• Contribute to the provision of HR related advice across the generalist range of the role.
• Implement the companys people plans by working closely with internal stakeholders to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Analyse complex trends and metrics in partnership with the relevant stakeholders to develop solutions, programs and policies.
• Work across multiple teams to ensure HR practices support their specific objectives.

Continuous Improvement and Risk Management

• Identify opportunities to streamline HR processes and improve efficiency.
• Identify and address potential HR risks to protect the organization from legal and reputational harm.
• Ensure compliance with all relevant HR legislation.

CCMA

• Track, prepare and attend CCMA cases for Comit Technology in CPT.
• Escalate complex matters to the ER officer or specialist for support.
• Ensure witnesses are identified and prepared and that bundles are compiled timeously.
• Monitor potential ER risks and address them proactively to reduce the number of CCMA referrals.
• Provide advice to managers on corrective action steps to strengthen cases before escalation.

Compliance & Governance

• Coordinate and prepare for DTI (Department of Trade and Industry) audits ensuring all required documentation (e.g. contracts registers etc) are collated and shared.
• Act as the point of contact during audits providing inspectors with access to requested files, employees and information.
• Support ongoing compliance by maintaining proper record-keeping.

Requirements

Knowledge skills and attributes

• Excellent ability to comprehend, interpret and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Excellent knowledge of multiple human resource disciplines including compensation practices, organisational diagnosis, employee and union relations, diversity, performance management and relevant employment laws.
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations.
• Maintains a clear and detailed knowledge of the industry trends, best practices and labour legislation.
• Excellent ability to develop HR policies and procedures that meet company needs.

Education and training

• Bachelors degree in HR Management or similar qualification.

Experience

• At least 2 years experience in a similar role.
• Experience in employee relations and CCMA case management.
• Experience in a fast-paced environment (e.g. BPO contact centre or similar industry) preferred.

Work Level: Junior

Job Type: Permanent

Salary: Market Related

EE Position: No

Location: Cape Town CBD

Required Experience: Junior IC

Key Skills

Category Management,Channel Marketing,ABAP,Administration Support,Accident Investigation,AV

Employment Type: Full-Time

Experience: years

Vacancy: 1