HR Associate

RecruitMyMom; Paarl, Worcester; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic payroll services company in South Africa is looking for an HR Associate. The successful candidate will handle HR administration, compliance, and employee relations. This hybrid role allows for flexibility with part-time work from home. Candidates should possess a diploma or degree in Human Resource Management and at least two years of relevant experience. Exceptional attention to detail, strong client service skills, and familiarity with South African labour laws are essential for success in this role. Opportunities for growth within the HR field are available.

Qualifications

• Minimum 2 years’ experience in HR administration or outsourcing.
• Working knowledge of South African labour laws.
• Exceptional attention to detail and accuracy.

Responsibilities

• Prepare and maintain employee files and HR records.
• Assist clients with HR compliance and audits.
• Act as the primary HR contact for assigned clients.

Skills

Attention to detail

Client service orientation

Strong communication skills

Problem-solving

Education

Diploma or Degree in Human Resource Management

Tools

MS Office Suite

HRIS / HR software (Zoho People, SimplePay HR, Sage HR)

Job description

Worcester and Paarl, South Africa | Posted on 10/11/2025

• Location Type Hybrid (Part office, Part remote)
• Job Type Permanent
• Remuneration Term Per Month
• Date Opened 10/11/2025
• State/Province Western Cape
• City/Town Worcester and Paarl
• Country South Africa

Job Description

An exciting opportunity has arisen for an HR Associate to join a dynamic payroll services company that is expanding its offering into HR outsourcing. This is a new role within a growing service line, offering a hybrid working arrangement based primarily in Paarl, with two days per week in Worcester for the first year.

We’re looking for a confident self-starter who can take ownership, lead by example, and help drive this new HR service forward. It would suit a candidate coming from a similar HR role, perhaps an experienced professional or mom looking to scale down slightly while still engaging in meaningful, growth-oriented work.

Responsibilities:

HR Administration & Documentation:

Prepare and maintain employee files and HR records for assigned clients.

Draft and issue employment-related documentation such as:

Employment contracts (permanent, fixed-term, part-time)

Confirmation, extension, or termination letters

Support onboarding and offboarding processes, ensuring all documentation is complete and compliant.

Maintain digital HR filing systems and ensure compliance with POPIA data protection standards.

HR Compliance:

Assist clients in meeting obligations under BCEA, LRA, UIF, and COIDA.

Conduct periodic HR compliance audits for client employee files.

Support development and implementation of HR policies and standard operating procedures.

Keep clients informed on relevant changes in HR and labour legislation.

Ensure all HR templates and documentation remain legally compliant and up to date.

Employee Relations Support (Advisory Level):

Provide basic HR guidance to clients on disciplinary and grievance matters.

Draft and provide disciplinary documentation (warnings, notices, hearing records).

Assist clients with termination and exit documentation (UI19, certificate of service, etc.).

Escalate complex HR or labour relations issues to the HR Manager for further intervention.

Client Service Delivery:

Act as the primary HR point of contact for assigned client portfolios.

Provide timely and professional responses to client HR queries.

Schedule and conduct regular HR check-ins with clients to ensure service quality and compliance.

Maintain client relationship logs, tracking deliverables and key dates.

Prepare monthly HR status reports for each client (new hires, terminations, leave, compliance updates).

HR Projects & Value-Add:

Assist in setting up HR structures for new clients (HR file setup, policy packs, onboarding processes).

Contribute to development of standard HR templates and process improvements.

Support internal HR initiatives to enhance client experience and efficiency.

Requirements

• Diploma or Degree in Human Resource Management or related field.
• Minimum 2 years’ experience in HR administration or HR outsourcing environment.
• Working knowledge of South African labour laws (BCEA, LRA, UIF, COIDA, POPIA).
• Proficient in MS Office Suite (Excel, Word, Outlook).
• Familiarity with HRIS / HR software (e.g., Zoho People, SimplePay HR, Sage HR) advantageous.
• Exceptional attention to detail and accuracy.
• Strong client service orientation and communication skills.
• Ability to manage multiple clients and deadlines.
• High level of professionalism and confidentiality.
• Organised and process-driven
• Knowledge of HR best practices and legal compliance
• Strong written and verbal communication
• Customer service mindset and relationship management
• Integrity and discretion
• Problem-solving and initiative
• Quality and accuracy of HR documentation and reporting.
• Client satisfaction and retention rates.
• Timeliness in meeting client deliverables.
• Contribution to continuous improvement of HR processes.
• Progression to HR Consultant / HR Business Partner role.
• Specialisation in HR Compliance, Employee Relations, or Policy Development.
• Exposure to multi-client HR environments and diverse industries.