HR Administrator

Palesa Mbali Group; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A hospitality company in East London is seeking an HR Administrator to support HR functions including recruitment, compliance, and employee relations. The ideal candidate has 3–5 years of HR experience and strong organizational skills. This role involves maintaining employee records and ensuring adherence to South African labour laws, with a focus on detail and communication.

Qualifications

• 3–5 years’ HR administration experience, preferably in hospitality or retail.
• Strong organizational skills and attention to detail are a must.

Responsibilities

• Maintain and update employee records and support recruitment processes.
• Assist with disciplinary processes and act as a point of contact for employees.
• Ensure compliance with company policies and South African labour legislation.
• Guide restaurant managers on HR processes and assist with exit processes.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving ability

Proficiency in MS Office

Knowledge of South African labour laws

Education

Diploma/Degree in Human Resources or related field

Job description

Role Overview

The HR Administrator will provide end-to-end administrative support to the Human Resources function. This includes maintaining accurate employee records, coordinating recruitment and onboarding, supporting employee relations, ensuring compliance with labour legislation, and assisting with HR reporting and projects.

The role requires excellent organizational skills, attention to detail, and the ability to manage high volumes of information while working closely with both employees and management

Key Responsibilities

• HR Administration
  • Maintain and update employee records (contracts, personal information, leave balances, disciplinary history).
  • Support recruitment processes: placing job adverts, scheduling interviews, conducting reference checks, preparing offer letters, and contracts.
  • Coordinate onboarding and induction of new employees, ensuring compliance with company policies.
  • Administer benefits and ensure accurate record-keeping.
  • Prepare HR reports (headcount, absenteeism, staff turnover, overtime trends) for management.
  • Support training and skills development initiatives, including WSP/ATR submissions.
• Employee Relations
  • Assist with disciplinary processes: issuing warnings, scheduling hearings, preparing documentation.
  • Act as a point of contact for employees regarding HR policies, procedures, and labour law requirements.
  • Support conflict resolution and escalate employee relations issues when necessary.
• Compliance & Governance
  • Ensure compliance with company policies, HR standards, and South African labour legislation.
  • Assist with Employment Equity, Skills Development, and other statutory reporting requirements.
  • Keep HR filing systems (electronic and physical) updated and audit-ready.
• General HR Support
  • Provide guidance to restaurant managers on HR processes.
  • Assist with exit processes (resignations, terminations, exit interviews).
  • Support HR projects and ad-hoc requests as required by management

Education and Experience

• Diploma/Degree in Human Resources or related field advantageous.
• 3–5 years’ HR administration experience (experience in hospitality, retail, or restaurant industry advantageous).

Competencies

• High attention to detail and accuracy in record-keeping.
• Strong organizational skills to manage multiple deadlines and staff files.
• Excellent communication and interpersonal skills for liaising with employees at all levels.
• Problem-solving ability to address employee queries and support managers.
• Proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of South African labour laws and HR compliance requirements.