Housekeeping Operations Lead (Duty Manager)

Marriott Hotels Resorts; Noord-Kaap; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A global hospitality leader in South Africa seeks a Housekeeping Manager. This role oversees daily operations of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. Responsibilities include managing staff, controlling costs, and addressing guest issues. Ideal candidates should possess a high school diploma and relevant experience in hospitality management. Full-time position available.

Qualifications

• 2 years experience in housekeeping or related professional area.
• Knowledge of hotel management systems preferred.

Responsibilities

• Manage daily shift operations of Housekeeping/Laundry.
• Ensure property cleanliness and compliance with standards.
• Supervise staff and manage departmental costs.
• Respond to guest complaints and improve service performance.

Skills

stock management

Employee Relations

Leadership skills

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

MRP

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

A global hospitality leader in South Africa seeks a Housekeeping Manager. This role oversees daily operations of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. Responsibilities include managing staff, controlling costs, and addressing guest issues. Ideal candidates should possess a high school diploma and relevant experience in hospitality management. Full-time position available.