Housekeeping Manager

CampusKey Student Living; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A progressive student accommodation provider in Cape Town is seeking a dedicated cleaning staff member. The ideal candidate will have relevant hospitality qualifications and at least 1 year of hotel experience. Responsibilities include cleaning and preparing short-stay rooms, ensuring hygiene standards, and maintaining effective communication with team members. Join a vibrant team at a fast-growing company in the student accommodation sector that offers a positive work environment and access to on-site facilities.

Benefits

Access to gym facilities

Positive team environment

Opportunities for team events

Qualifications

• At least 1 year experience in a hotel environment.
• Physically able to perform cleaning duties.
• Previous experience in hospitality, housekeeping, or short-stay accommodation preferred.

Responsibilities

• Clean and prepare short-stay rooms in line with CampusKey standards.
• Ensure all rooms are spotless, hygienic, and correctly set up for incoming guests.
• Communicate room status updates to the Housekeeping Manager.

Skills

Strong verbal and written communication skills in English

Customer-oriented

Time management and efficiency

Attention to detail

Education

Relevant hospitality qualification

Job description

Overview

We are looking for someone with talent, a sense of humour and a sparkling personality!

Experience & Requirements

• Relevant hospitality qualification;
• At least 1 year experience in a hotel environment;
• Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language;
• Minimum RequirementsStrong attention to detailReliable, punctual, and professional
• Physically able to perform cleaning duties
• Previous experience in hospitality, housekeeping, or short-stay accommodation (preferred but not essential)

Key Competencies

• Time management and efficiency
• Ability to work under pressure during peak check-out/check-in periods
• Positive, service-oriented attitude
• High standard of cleanliness and presentation

Critical Competencies for Success

This Describes You

• Enthusiastic;
• Customer-orientated;
• Hard working;
• Responsible;
• Born motivator and leader.

Do’er

Credibility is earned at CampusKey through execution and getting things done. You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.

Collaborator

There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!

Core Responsibilities

• Short-Stay Room Cleaning & Turnaround. Clean and prepare short-stay rooms in line with CampusKey standards. Complete departure cleans, same-day turnarounds, and deep cleans as scheduled. Ensure rooms are ready within required turnaround times
• Quality & Presentation. Ensure all rooms are spotless, hygienic, and correctly set up for incoming guests. Replace linen, towels, and amenities as required. Identify and report any damage, maintenance issues, or missing items immediately
• Linen & Stock Handling. Collect and deliver used linen to the laundry area. Collect clean linen and ensure correct placement and presentation. Minimise linen loss or damage through correct handling
• Operational Support. Follow daily room schedules and priorities issued by the Housekeeping Manager. Assist with bulk deep-cleaning or reinstatement activities when required. Support housekeeping and laundry teams during peak operational periods
• Health, Safety & Compliance. Adhere to CampusKey hygiene, health & safety, and access control policies. Use cleaning chemicals and equipment correctly and safely. Maintain professional conduct within occupied buildings
• Communication & Teamwork. Communicate room status updates to the Housekeeping Manager or designated channel. Escalate cleaning or access challenges promptly. Work collaboratively with laundry, facilities, and front-of-house teams

What do we offer you?

• An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe;
• The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry;
• Access to our facilities including gym and regular cool events;

Are you in?

Great! Send us your resume and a short cover letter telling us why you were made for this role!