Housekeeping Manager

The Hyde Hotel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a Housekeeping Manager to oversee housekeeping staff, manage laundry operations, and ensure excellent customer service. Candidates should possess strong supervisory skills, experience in hiring, and a keen attention to detail. This full-time role offers an opportunity to contribute to a dedicated team focused on maintaining high hospitality standards.

Qualifications

• Strong supervisory skills and experience in hiring.
• Knowledge of laundry management.
• Excellent customer service and communication skills.

Responsibilities

• Oversee housekeeping staff and manage laundry operations.
• Provide top-notch customer service.
• Ensure efficient communication flows.

Skills

Supervisory Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Job description

Company DescriptionSituated in the cosmopolitan area of Sea Point, The Hyde comprises 36 Luxury Suites and is Cape Town's new hot spot for production crews, conferencing clients, and business or leisure travelers.

The Hyde is independently owned and operated, maintaining a commitment to excellent service and sophisticated comfort.

This philosophy is driven by passionate owners and management, supported by handpicked staff.

Our attention to detail and personalized care turns our guests into friends.Role DescriptionThis is a full-time, role for a Housekeeping Manager located in Cape Town.

The Housekeeping Manager will be responsible for overseeing housekeeping staff, managing laundry operations, providing top-notch customer service, and ensuring communication flows efficiently.

This role will also involve hiring and training new staff members to maintain the high standards of The Hyde.QualificationsStrong Supervisory Skills and experience in HiringKnowledge of Laundry managementExcellent Customer Service and Communication skillsAbility to maintain the highest standards of cleanliness and comfortPrevious experience in hospitality or related fieldStrong attention to detail and organizational skills