Housekeeping Manager

Crew Life at Sea; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the cruise industry seeks a Housekeeping Manager to oversee housekeeping operations aboard their ships. This role involves managing staff, ensuring cleanliness standards, and maintaining guest satisfaction. Ideal candidates will have proven experience in hospitality management, strong leadership skills, and the ability to work in a dynamic environment.

Qualifications

• Proven experience as a Housekeeping Manager or similar role in hospitality.
• Excellent leadership and communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Manage and supervise the housekeeping staff, including hiring and training.
• Conduct regular inspections of guest cabins and public areas.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership

Communication

Organization

Time-Management

Housekeeping Procedures

Education

Diploma or Degree in Hospitality Management

Job description

Key Responsibilities:

Manage and supervise the housekeeping staff, including hiring, training, and scheduling onboard the cruise ship

Develop and implement housekeeping procedures and standards to ensure cleanliness and efficiency.

Conduct regular inspections of guest cabins, public areas, and crew quarters to maintain high standards of cleanliness.

Monitor and control housekeeping budget and expenses.

Maintain inventory of housekeeping supplies and equipment, and ensure timely replenishment.

Coordinate with other departments to ensure smooth operations and guest satisfaction.

Respond to guest complaints and requests in a timely and professional manner.

Conduct performance evaluations and provide feedback to housekeeping staff.

Ensure compliance with all safety and sanitation regulations.

Requirements:

Proven experience as a Housekeeping Manager or similar role in the hospitality industry.

Excellent leadership and communication skills.

Strong organizational and time-management abilities.

Knowledge of housekeeping procedures and standards.

Ability to work in a fast-paced and dynamic environment.

Flexibility to work evenings, weekends, and holidays as needed.

Diploma or degree in hospitality management or related field is preferred.