Housekeeping Host & Laundry Lead

Hilton Worldwide, Inc.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global hospitality company is seeking a Housekeeping Host in Johannesburg. This role involves supporting the Housekeeping and Laundry teams while ensuring high service standards are maintained. Ideal candidates should possess excellent communication skills, a strong commitment to customer service, and prior experience in laundry operations. You will be responsible for delegating tasks, monitoring team performance, and maintaining cleanliness standards. Join a team dedicated to exceptional guest experiences.

Responsibilities

• Delegate day-to-day activities in Housekeeping and Laundry.
• Monitor performance and training of Housekeeping and Laundry team.
• Ensure high operating standards in Housekeeping and Laundry.
• Manage daily guest information and ensure preferences are met.
• Coordinate and control documents and people within the department.

Skills

Planning and organizing

Good oral and written communication

Previous experience in Laundry

Good interpersonal skills

Proficiency with computers and Microsoft Office

Committed to delivering high level of customer service

Excellent standards of clean

Job description

A leading global hospitality company is seeking a Housekeeping Host in Johannesburg. This role involves supporting the Housekeeping and Laundry teams while ensuring high service standards are maintained. Ideal candidates should possess excellent communication skills, a strong commitment to customer service, and prior experience in laundry operations. You will be responsible for delegating tasks, monitoring team performance, and maintaining cleanliness standards. Join a team dedicated to exceptional guest experiences.