Housekeeper – 5 Star – Franschhoek

Tych Business Solutions; Stellenbosch; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel management company in Stellenbosch is seeking an experienced housekeeper. The role involves maintaining hotel rooms and guest areas, ensuring high standards of cleanliness and guest satisfaction, and delivering exceptional service. Candidates must have at least 2 years of experience in a luxury hotel environment and excel in detail-oriented tasks. Preference is given to those from the Franschhoek area.

Qualifications

• Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
• Good communication skills in English.
• High level of physical endurance.

Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services.
• Exceed guests' expectations during their stay.

Skills

Housekeeping experience

Knowledge of cleaning products

Excellent time keeping

Attention to detail

Ability to remain calm under pressure

Education

Matric Certificate or equivalent

Job description

Main Responsibilities :

Upkeep and cleaning of hotel rooms and communal guest areas

Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests

Exceeding guests' expectations, from arrival to departure in all areas of their stay

Ensuring that all guests' special requests, requirements are communicated clearly and are met by all departments

Deliver exceptional service

Thinking out of the box to make guests' stay exceptional

Adhere to and maintain Health and Safety standards

Experience and Skills :

Minimum of 2 years of housekeeping experience in a luxury hotel or similar

Knowledge of cleaning products, techniques and methods

Excellent time keeping

Ability to follow SOP standards

Attention to detail

Ability to remain calm and professional under pressure

Impeccable grooming standards

Personal and professional integrity

Inherent Requirements :

Matric Certificate or equivalent would be advantageous

Good communication skills in English

High level of physical endurance

Ability to work shifts including night shift

Preference will be given to candidates from Franschhoek and neighboring areas