House Manager

Hire Resolve; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading property and hospitality management company is seeking an experienced Hotel / House Manager in Brooklyn, Pretoria. This role involves overseeing daily operations of a student residence, ensuring high standards of guest services and facilities management. Ideal candidates will possess strong hospitality experience and exceptional communication skills. This position offers negotiable salary and the opportunity to work in a vibrant environment.

Qualifications

• Proven experience in hotel management, front-of-house, or hospitality leadership.
• Strong interpersonal and communication skills.
• Excellent organizational, administrative, and problem-solving abilities.

Responsibilities

• Serve as the first point of contact for all resident inquiries and requests.
• Conduct regular inspections to monitor cleanliness, safety, and maintenance.
• Oversee and coordinate maintenance, cleaning, and operational teams.

Skills

Interpersonal and communication skills

Organizational skills

Problem-solving abilities

Attention to detail

Job description

Overview

A leading property and hospitality management company is looking for an experienced Hotel / House Manager with strong experience in hotel or hospitality operations, facilities management, and guest services to join their team in Brooklyn, Pretoria . The ideal candidate will oversee the daily operations of a premium student residence designed to function to the standards of a high-end hotel. This role blends elements of hotel management, property operations, and resident relations to deliver an exceptional living experience.

Responsibilities

Serve as the first point of contact for all resident inquiries, concerns, and requests. Foster a professional, welcoming, and supportive living environment. Conduct regular inspections to monitor cleanliness, safety, and maintenance. Oversee and coordinate maintenance, cleaning, and operational teams. Ensure communal areas are functional, tidy, and meet hotel-level standards. Maintain and enforce hygiene and safety protocols. Assist with check-ins, check-outs, and room inspections. Keep accurate logs of maintenance requests, issues, and operational reports. Provide regular updates to management on operations and resident satisfaction.

Qualifications

Proven experience in hotel management, front-of-house, or hospitality leadership. Strong interpersonal and communication skills. Excellent organizational, administrative, and problem-solving abilities. High attention to detail and commitment to cleanliness and service quality. Familiarity with maintenance and building operations. Willingness to work flexible hours, including evenings or weekends when required. Experience in premium student accommodation will be advantageous.

Benefits

Salary : negotiable. Contact Hire Resolve for your next career-changing move. Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website : hireresolve.us or email us your CV :

• We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.