Hotel Security Officer (Grade A-C)

Fidelity Services Group; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality security firm in South Africa is seeking a Hotel Security Officer to ensure the safety of guests and staff. Responsibilities include patrolling hotel premises, monitoring surveillance systems, and responding to emergencies. The ideal candidate possesses strong communication skills, is physically fit, and is experienced in hospitality security. The position requires flexibility, including nights and weekends.

Qualifications

• Previous experience in security in the hospitality sector required.
• Knowledge of emergency response procedures is essential.
• Must be physically fit and able to stand and walk for extended periods.

Responsibilities

• Patrol the hotel premises to deter and detect suspicious activity.
• Monitor surveillance cameras and alarm systems.
• Respond promptly to emergency situations, including medical emergencies.
• Report any safety hazards, security breaches, or suspicious behavior to management.
• Enforce hotel policies and procedures, including guest registration.
• Assist guests and employees with any security-related concerns.
• Conduct regular inspections of hotel facilities.
• Work closely with local law enforcement and emergency services.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Ability to remain calm under pressure

Education

Grade 12

Psira Registered

Job description

Hotel Security Officer

The hotel security officer is responsible for ensuring the safety and security of guests, employees, and hotel property. They patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The candidate must possess strong communication and problem‑solving skills, attention to detail, and the ability to remain calm under pressure.

Responsibilities

• Patrol the hotel premises to deter and detect suspicious activity
• Monitor surveillance cameras and alarm systems
• Respond promptly to emergency situations, including medical emergencies, fires, and disturbances
• Report any safety hazards, security breaches, or suspicious behavior to management
• Enforce hotel policies and procedures, including guest registration and access control measures
• Assist guests and employees with any security‑related concerns or inquiries
• Conduct regular inspections of hotel facilities to ensure compliance with safety and security standards
• Work closely with local law enforcement and emergency services when necessary

Qualifications

• Grade 12
• Psira Registered
• Previous experience in security in a hospitality sector
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of emergency response procedures
• Must be physically fit and able to stand and walk for extended periods
• Flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Ability to stand, walk, and climb stairs for extended periods

This job specification is not intended to be all‑inclusive. The employee may perform other related duties as required to meet the ongoing needs of the hotel.