Hotel Operations Leader: Guest Experience & Profit Growth

HR Genie; Limpopo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality management firm in Limpopo is seeking an experienced Hotel Operations Manager to oversee day-to-day hotel operations. This role requires strong leadership and multi-department coordination to ensure exceptional guest experiences. Candidates should possess a hospitality management degree and extensive experience in hotel operations, with proven skills in budgeting and team management.

Qualifications

• 5–7 years’ experience in hotel operations or a senior hospitality management role.
• Proven ability to manage multiple departments within a hotel environment.
• Financial acumen with experience in budgeting, forecasting, and cost control.

Responsibilities

• Supervise and coordinate operations across Front Office, Housekeeping, Food & Beverage, Spa, and Maintenance departments.
• Develop and implement operational policies and performance standards.
• Lead, motivate, and train staff for service excellence.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

Degree or Diploma in Hospitality Management

Job description

A hospitality management firm in Limpopo is seeking an experienced Hotel Operations Manager to oversee day-to-day hotel operations. This role requires strong leadership and multi-department coordination to ensure exceptional guest experiences. Candidates should possess a hospitality management degree and extensive experience in hotel operations, with proven skills in budgeting and team management.