Hotel Manager - Pretoria

Ad Talent; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A premium residential management company in Pretoria is seeking a Hotel Manager. This role involves ensuring exceptional hospitality, overseeing operations, and maintaining high cleanliness standards. Ideal candidates should have proven experience in hotel management and strong organisational skills. Flexibility for occasional evenings and weekends is required.

Qualifications

• Proven experience in hotel management, front-of-house, or hospitality leadership roles.
• Strong administrative and organisational skills.
• Familiarity with maintenance processes and building operations.

Responsibilities

• Serve as the first point of contact for all resident inquiries and requests.
• Conduct regular walk-throughs to ensure cleanliness and safety.
• Oversee housekeeping operations and perform regular quality checks.

Skills

Hospitality management

Attention to detail

Organisational skills

Administrative skills

Job description

Who We Are

We are a premium residence that combines the comfort and service standards of a high-end hotel with a welcoming, supportive community. Our mission is to create a safe, well-managed and professional environment where residents can thrive.

Who We’re Looking For

We are looking for a Hotel Manager who demonstrates exceptional hospitality, professionalism and attention to detail. The ideal candidate will have a strong background in hotel or hospitality management and the ability to maintain a polished, high-standard living environment. You will be the “face” of the residence, ensuring every resident experiences a safe, clean and welcoming environment.

What You’ll Do

Resident Engagement and Support

• Serve as the first point of contact for all resident inquiries, concerns and requests
• Provide clear guidance on residence facilities, rules and services
• Foster a professional, approachable and supportive atmosphere

Operations and Inspections

• Conduct regular walk-throughs to ensure cleanliness, safety and proper maintenance
• Coordinate and follow up on maintenance with contractors or in-house teams
• Ensure communal areas are always tidy, functional and inviting

Cleanliness and Standards

• Oversee housekeeping operations and perform regular quality checks to maintain hotel-level standards
• Coordinate cleaning schedules and ensure compliance with hygiene and safety protocols

Administration and Reporting

• Maintain accurate records of resident issues, maintenance requests and inspections
• Provide daily or weekly reports to management on residence operations
• Support check-in, check-out and room inspection processes

  What You Need

  • Proven experience in hotel management, front-of-house, or hospitality leadership roles
  • Previous experience in premium residential management is advantageous
  • Strong administrative, organisational and reporting skills
  • Familiarity with maintenance processes and building operations
  • Flexibility to work occasional evenings and weekends as required