Hotel GM: Lead Operations, Revenue & Service Excellence

Lodgistics Professional Hospitality Solutions; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality solutions firm is seeking a Hotel General Manager for a luxury hotel in the Democratic Republic of the Congo. The ideal candidate should have proven experience in hotel management and possess excellent leadership and communication skills. Responsibilities include overseeing daily operations, ensuring compliance with regulations, managing team performance, and optimizing revenue. A degree in Hospitality Management and proficiency in French are required. This role offers an excellent opportunity for someone eager to grow within the hospitality industry.

Qualifications

• Proven experience as a Hotel General Manager or similar role.
• Excellent leadership and communication skills.
• Strong understanding of hotel operations and industry trends.
• Minimum of 5 years in a senior management position within the hospitality industry.
• Must be able to speak French.

Responsibilities

• Oversee the daily operations of the hotel, ensuring smooth running of all departments.
• Develop and implement strategies to maximise hotel revenue and profitability.
• Manage and motivate a team of staff to deliver exceptional customer service.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest feedback and resolve any issues promptly and professionally.

Skills

Leadership

Communication

Problem-solving

Customer service

Financial acumen

Education

Degree in Hospitality Management

Tools

Hotel management software

MS Office

Job description

A hospitality solutions firm is seeking a Hotel General Manager for a luxury hotel in the Democratic Republic of the Congo. The ideal candidate should have proven experience in hotel management and possess excellent leadership and communication skills. Responsibilities include overseeing daily operations, ensuring compliance with regulations, managing team performance, and optimizing revenue. A degree in Hospitality Management and proficiency in French are required. This role offers an excellent opportunity for someone eager to grow within the hospitality industry.