Hotel GM DRC

Lodgistics Professional Hospitality Solutions; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality solutions firm is seeking a Hotel General Manager for a luxury hotel in the Democratic Republic of the Congo. The ideal candidate should have proven experience in hotel management and possess excellent leadership and communication skills. Responsibilities include overseeing daily operations, ensuring compliance with regulations, managing team performance, and optimizing revenue. A degree in Hospitality Management and proficiency in French are required. This role offers an excellent opportunity for someone eager to grow within the hospitality industry.

Qualifications

• Proven experience as a Hotel General Manager or similar role.
• Excellent leadership and communication skills.
• Strong understanding of hotel operations and industry trends.
• Minimum of 5 years in a senior management position within the hospitality industry.
• Must be able to speak French.

Responsibilities

• Oversee the daily operations of the hotel, ensuring smooth running of all departments.
• Develop and implement strategies to maximise hotel revenue and profitability.
• Manage and motivate a team of staff to deliver exceptional customer service.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest feedback and resolve any issues promptly and professionally.

Skills

Leadership

Communication

Problem-solving

Customer service

Financial acumen

Education

Degree in Hospitality Management

Tools

Hotel management software

MS Office

Job description

Job Title:

Hotel General Manager (GM) - Democratic Republic of the Congo

Primary Industry:

Travel, Leisure, Tourism and Hospitality

Job Duties:

• Oversee the daily operations of the hotel, ensuring smooth running of all departments
• Develop and implement strategies to maximise hotel revenue and profitability
• Manage and motivate a team of staff to deliver exceptional customer service
• Ensure compliance with health, safety, and licencing regulations
• Handle guest feedback and resolve any issues promptly and professionally
• Monitor and control hotel expenses and budgets

Required Qualifications:

• Proven experience as a Hotel General Manager or similar role
• Excellent leadership and communication skills
• Strong understanding of hotel operations and industry trends
• Ability to make quick decisions and solve problems effectively
• Must be able to speak french

Education:

A degree in Hospitality Management or related field

Experience:

Happy to take on someone looking for growth that has been a director of FNB and rooms divion manager.

Minimum of 5 years in a senior management position within the hospitality industry

Knowledge And Skills:

• Proficient in hotel management software and MS Office
• Exceptional customer service and interpersonal skills
• Ability to lead and motivate a diverse team
• Strong financial acumen

Preferred Qualifications:

• Certification in Hotel Management or related field
• Experience working in a luxury hotel environment

Contact Information:

For more information email cv to [e-mail] / 0677038635