Hotel General Manager

Neighbourgood; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A prominent property management company in Cape Town is hiring a Hotel General Manager for a full-time, on-site position. You will be responsible for overseeing hotel operations, managing budgets, ensuring exceptional customer service, and maintaining high hospitality standards. Ideal candidates will have 10+ years of experience in hotel management, strong leadership skills, and a relevant degree.

Qualifications

• 10+ years of 4 or 5 star Hotel Management experience.
• Experience in hospitality management is a plus.

Responsibilities

• Oversee daily hotel operations and ensure exceptional customer service.
• Manage budgets and food and beverage services.
• Drive business performance and growth.

Skills

Hotel Management experience

General Management skills

Customer Service skills

Budgeting skills

Strong leadership skills

Communication skills

Ability to work in a fast-paced environment

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Job description

Company Description

Neighbourgood is a next-generation property development and management company that exists to create connected spaces where good people belong and thrive.

Role Description

This is a full-time on-site role for a Hotel General Manager located in the City of Cape Town.

The Hotel General Manager will be responsible for the overall management and coordination of hotel operations.

This includes overseeing daily operations, ensuring exceptional customer service, managing budgets, handling food and beverage services, and driving business performance and growth.

The role also requires maintaining high standards of hospitality and building a positive work environment for the staff.

Qualifications

• 10+ years for 4 or 5 star rooms Hotel Management experience
• General Management and Business Management skills
• Customer Service skills
• Budgeting skills
• Hotel management skills
• Strong leadership and communication skills
• Ability to work efficiently in a fast-paced environment
• Experience in hospitality management is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or a related field