Hotel Front Desk

Wave Global; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality group is seeking a well-groomed, friendly hotel front desk staff member in Johannesburg. Responsibilities include welcoming guests, managing bookings, and verifying payments during check-in. Ideal candidates will possess strong communication skills, customer service abilities, and present a professional appearance. Previous hospitality experience is advantageous. A flexible schedule is required.

Qualifications

• Previous hospitality experience would be advantageous.
• Well-presented and professional appearance.
• Ability to learn on the job.

Responsibilities

• Welcome guests and manage online and telephonic bookings.
• Verify guests' payment methods during check-in.
• Provide guests with information about the hotel and surroundings.

Skills

Customer service skills

Strong written and verbal communication skills

Competency with Microsoft Office

Education

High school qualification or equivalent

Job description

We are looking for a well‑groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check‑in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and the surrounding area, and stay up‑to‑date on attractions that may be of interest to guests.

Requirements

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well‑presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours.