Hotel Debtors Clerk

Hr Genie; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Cape Town is looking for a Debtors Clerk to ensure efficient financial operations. You will maintain debtor accounts, liaise with guests regarding invoices, and prepare reconciliations. Candidates must have a Matric certificate, 3+ years in hotel industry accounts receivable experience, and proficiency in Opera PMS. Join our finance team and contribute to creating extraordinary guest experiences.

Benefits

50/50 contribution to provident fund

Company contribution to medical aid

Qualifications

• Minimum 3 years experience in debtors/accounts receivable in hotel industry.
• Professional, detail-oriented, and deadline-driven.
• Must hold a valid South African ID.

Responsibilities

• Maintain accurate debtor accounts and ensure timely billing.
• Liaise with guests and clients regarding invoices and queries.
• Prepare debtor reconciliations and allocate payments.
• Implement credit policies and escalate overdue accounts.
• Work closely with various departments for billing accuracy.
• Support internal and external audits for compliance.

Skills

Proficiency in Opera PMS

Strong Excel skills

Excellent interpersonal skills

Negotiation skills

Problem-solving skills

Education

Matric certificate (Grade 12)

Finance qualification or diploma

Job description

Overview

The President Hotel is on a journey to be considered luxury.

Our purpose is simple yet powerful : to create and inspire memorable experiences.

Our vision : to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

Were seeking a Debtors Clerk (Accounts Receivable) to join our Finance team and ensure that our financial operations are accurate, efficient, and guest-focused. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey!

Responsibilities

• Accounts Receivable Management - Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments with professionalism and courtesy.
• Guest & Client Communication - Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries, ensuring excellent service and relationship management.
• Reconciliations & Reporting - Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review.
• Credit Control - Implement credit policies, monitor account limits, and escalate overdue accounts in line with hotel procedures.
• Collaboration with Departments - Work closely with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services.
• Audit & Compliance - Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards.

Requirements

• Matric certificate (Grade 12); finance qualification or diploma advantageous
• Minimum 23 years experience in debtors / accounts receivable hotel industry experience is essential
• Proficiency in Opera PMS (essential) ;
• Strong Excel and financial reconciliation skills
• Excellent interpersonal, negotiation, and problem-solving skills
• Professional, detail-oriented, and deadline-driven
• Must hold a valid South African ID

Key Competencies

• Numerical Accuracy - High attention to detail with a passion for precision in financial records.
• Communication & Negotiation - Able to handle debtor queries and collections diplomatically.
• Accountability - Takes ownership of debtors ledger and ensures timely resolution of issues.
• Team Collaboration - Works seamlessly with finance and operations teams.
• Integrity & Professionalism - Maintains confidentiality and upholds financial ethics.

Package on Offer

• Basic salary (TBA)
• 50 / 50 contribution to provident fund
• Company contribution to medical aid

Important Application Notes

• Must hold a valid South African ID
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

Recruitment aligns with the companys Employment Equity Plan.

Join a team where excellence meets precision. Help shape extraordinary guest experiences by ensuring seamless financial operations at one of Cape Towns leading hotels.