Hospitality Store Manager: Lead Ops, Service & Growth

Sydsen Group (Pty) Ltd; George; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading retail/foodservice company in George, South Africa, is seeking a hands-on General Manager. The successful candidate will oversee daily operations, drive sales, maintain high stock standards, and ensure an exceptional customer experience. This role demands strong leadership and organizational skills, focusing on staff management, financial control, and operational excellence. Ideal candidates will have prior experience in food service or retail and the ability to make informed decisions under pressure. Competitive salary and benefits offered.

Qualifications

• Strong financial understanding is essential for managing store performance.
• Retail experience is preferred to ensure smooth operations.
• Ability to manage and motivate staff effectively.

Responsibilities

• Oversee daily operations at the location to ensure compliance.
• Manage stock ordering, levels, and rotation effectively.
• Lead, train, and develop staff to foster a positive work environment.

Skills

Strong financial and numerical understanding

Previous food service or retail experience

Proven people management ability

Comfortable with technology and POS systems

Organised, process-driven, and detail-oriented

Calm under pressure and solutions-focused

Strong leadership presence and communication skills

Job description

A leading retail/foodservice company in George, South Africa, is seeking a hands-on General Manager. The successful candidate will oversee daily operations, drive sales, maintain high stock standards, and ensure an exceptional customer experience. This role demands strong leadership and organizational skills, focusing on staff management, financial control, and operational excellence. Ideal candidates will have prior experience in food service or retail and the ability to make informed decisions under pressure. Competitive salary and benefits offered.