Hospitality Operations Lead - Estate & Guest Experience

Helderbergpersonnel; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prestigious hospitality destination in Stellenbosch is seeking a Hospitality Operations Administrator to provide efficient support across their Restaurant, Boutique, and Guest House divisions. The successful candidate will assist with administration, manage bookings, coordinate events, and ensure seamless guest experiences. The role requires proven administrative experience, strong organisational skills, and proficiency in Microsoft Office and POS systems. This is an exciting opportunity to join a dynamic team in a stunning location.

Qualifications

• Proven administrative experience within a hospitality or luxury environment.
• Ability to multitask and work effectively under pressure.
• Strong attention to detail and confidentiality in handling information.

Responsibilities

• Provide efficient administrative support across various divisions.
• Handle guest communications and coordinate bookings.
• Manage reception duties and ensure proper documentation of office supplies.

Skills

Organisational skills

Communication skills

Attention to detail

Multitasking

Proficiency in MS Office

Proficiency in POS systems

Proficiency in reservation platforms

Tools

Micros

Job description

A prestigious hospitality destination in Stellenbosch is seeking a Hospitality Operations Administrator to provide efficient support across their Restaurant, Boutique, and Guest House divisions. The successful candidate will assist with administration, manage bookings, coordinate events, and ensure seamless guest experiences. The role requires proven administrative experience, strong organisational skills, and proficiency in Microsoft Office and POS systems. This is an exciting opportunity to join a dynamic team in a stunning location.