Hospitality Key Accounts Growth Partner

Omega Human Capital; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency seeks a Key Account Manager in Johannesburg to excel in relationship management within the hospitality industry. The role involves managing key accounts, growing revenue, and ensuring excellent customer service. Candidates should have experience in hospitality tech, be pro-active, and possess strong people skills. A valid driver’s license and own car are required. This position offers career growth opportunities in a dynamic industry.

Qualifications

• Experience in hospitality tech, POS solutions, B2B sales, or key account management.
• Strong relationship-builder with excellent people skills.
• Valid driver's license and own car.
• Comfortable working with CRM systems.

Responsibilities

• Manage existing hospitality groups and check in with clients regularly.
• Identify opportunities for account growth and recommend solutions.
• Bring in new hospitality group clients by visiting and understanding their needs.
• Coordinate store openings and software upgrades.
• Deliver excellent customer service to maintain trust and satisfaction.
• Administer client interactions using CRM and prepare reports.

Skills

Relationship management

Revenue growth

Customer service

Project management

Communication

Salesforce proficiency

Job description

A leading recruitment agency seeks a Key Account Manager in Johannesburg to excel in relationship management within the hospitality industry. The role involves managing key accounts, growing revenue, and ensuring excellent customer service. Candidates should have experience in hospitality tech, be pro-active, and possess strong people skills. A valid driver’s license and own car are required. This position offers career growth opportunities in a dynamic industry.