Hospitality Floor Manager - Lead Service & Team

Sydsen Group (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent hospitality group seeks a Restaurant Floor Manager in Pretoria East to supervise daily front-of-house operations. The role demands strong leadership and a customer-focused mindset, ensuring top-notch service and team productivity. Candidates should have 1-3 years of supervisory experience and the ability to work flexible hours. This is an opportunity to lead a dedicated team in a dynamic restaurant environment, ensuring standards and guest satisfaction are maintained.

Qualifications

• Minimum 1–3 years’ experience in a restaurant supervisory or senior waiter role.
• Strong customer service and communication skills.
• Proven ability to lead and motivate a front-of-house team.

Responsibilities

• Supervise daily front-of-house operations during service periods.
• Ensure high standards of customer service and guest satisfaction.
• Manage waitstaff, hosts, and floor teams.

Skills

Customer service

Team leadership

Time management

Problem-solving

Job description

A prominent hospitality group seeks a Restaurant Floor Manager in Pretoria East to supervise daily front-of-house operations. The role demands strong leadership and a customer-focused mindset, ensuring top-notch service and team productivity. Candidates should have 1-3 years of supervisory experience and the ability to work flexible hours. This is an opportunity to lead a dedicated team in a dynamic restaurant environment, ensuring standards and guest satisfaction are maintained.