Hospital Receptionist

Clinix Health Group (Pty) Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare organization in Gauteng is seeking an Office Administration Coordinator to manage reception and administrative tasks. Responsibilities include scheduling appointments, directing calls, and providing clerical assistance while ensuring alignment with quality standards. Ideal candidates will have relevant certifications and 1-2 years of experience in office administration.

Qualifications

• 1-2 years in general office administration.

Responsibilities

• Plan and coordinate end-to-end management of reception and administrative tasks.
• Answer, screen and direct the telephone/switchboard.
• Schedule appointments and organise meetings as needed.
• Greet and welcome staff, clients, service providers or visitors courteously.
• Deliver customer focused clerical assistance.

Skills

Conflict resolution strategies

Interpersonal skills

Oral Communication

Written Communication

Customer Service

Computer literacy

Education

Certification in Office Administration or Secretarial studies / NQF Level 5

Job description

Job Summary

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

Minimum Qualifications and Experience

• Certification in Office Administration or Secretarial studies / NQF Level 5.
• Conflict resolution strategies
• Interpersonal skill
• 1-2 years in general office administration
• Oral Communication
• Written Communication CustomerService
• Computer literacy

Minimum Job Requirements

• Answer, screen and direct the telephone/switchboard
• Ensure messages are relayed to the relevant individual
• Answer inquiries as needed or direct to individuals best able to assist
• Provide general and ad hoc administrative support as neededGreet and welcome staff, clients, service providers or visitors courteously
• Schedule appointments and organise meetings as needed
• Receive, sort and pack mail and deliveries
• Ensure common areas are equipped with required office supplies
• Monitor the use of office equipment and supplies and replenish as required
• Coordinate with maintenance for repairs when necessary
• Assist in the coordination of the drivers allocated to the hospital
• Deliver customer focused clerical assistance
• Work collaboratively with colleagues, build sound relationships and ensure good communications
• Take minutes during meetings and keep records
• Assist with filing
• Manage kitchen supply on a daily basis
• Comply with cost controls in order to achieve section budget
• Ensure any incurred costs are signed off by the head of the department