Hospital Receptionist

Clinix Health Group (Pty) Ltd; Cullinan; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A healthcare organization in Cullinan is seeking an individual to manage reception and administrative tasks in line with quality standards. The ideal candidate should have certification in Office Administration and at least 1-2 years of experience in office administration. Strong interpersonal skills, computer literacy, and effective communication abilities are essential. The role includes scheduling meetings, answering inquiries, and supporting office operations.

Qualifications

• 1-2 years in general office administration.

Responsibilities

• Answer, screen and direct the telephone/switchboard.
• Ensure messages are relayed to the relevant individual.
• Answer inquiries as needed or direct to individuals best able to assist.
• Greet and welcome staff, clients, service providers, or visitors courteously.
• Schedule appointments and organise meetings as needed.
• Receive, sort, and pack mail and deliveries.
• Ensure common areas are equipped with required office supplies.
• Monitor the use of office equipment and supplies and replenish as required.
• Assist in the coordination of the drivers allocated to the hospital.
• Deliver customer-focused clerical assistance.
• Take minutes during meetings and keep records.
• Assist with filing.
• Manage kitchen supply on a daily basis.
• Comply with cost controls in order to achieve section budget.
• Ensure any incurred costs are signed off by the head of the department.

Skills

Conflict resolution strategies

Interpersonal skill

Oral Communication

Written Communication

Customer Service

Computer literacy

Education

Certification in Office Administration or Secretarial studies / NQF Level 5

Job description

Job Summary

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

Minimum Qualifications And Experience

• Certification in Office Administration or Secretarial studies / NQF Level 5.
• Conflict resolution strategies
• Interpersonal skill
• 1-2 years in general office administration
• Oral Communication
• Written Communication Customer Service
• Computer literacy

Minimum Job Requirements

• Answer, screen and direct the telephone/switchboard
• Ensure messages are relayed to the relevant individual
• Answer inquiries as needed or direct to individuals best able to assist
• Provide general and ad hoc administrative support as neededGreet and welcome staff, clients, service providers or visitors courteously
• Schedule appointments and organise meetings as needed
• Receive, sort and pack mail and deliveries
• Ensure common areas are equipped with required office supplies
• Monitor the use of office equipment and supplies and replenish as required
• Coordinate with maintenance for repairs when necessary
• Assist in the coordination of the drivers allocated to the hospital
• Deliver customer focused clerical assistance
• Work collaboratively with colleagues, build sound relationships and ensure good communications
• Take minutes during meetings and keep records
• Assist with filing
• Manage kitchen supply on a daily basis
• Comply with cost controls in order to achieve section budget
• Ensure any incurred costs are signed off by the head of the department