Horse Racing Vip Account Manager, 10Bet Sa

10Bet; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading online betting company in South Africa is seeking a Horse Racing VIP Account Manager to enhance player engagement and optimize product offerings. The ideal candidate will have over 10 years of experience in betting or gaming with a strong focus on horse racing. Responsibilities include managing key player relationships and collaborating across teams for a market-leading experience.

Qualifications

• 10+ years' experience in betting, gaming, or sportsbook with a focus on horse racing.
• Experience in player account management or VIP relationships.
• Strong analytical, communication, and stakeholder management skills.

Responsibilities

• Build and maintain relationships with key horse racing players.
• Analyse player activity and product metrics for growth opportunities.
• Collaborate with teams to optimize horse racing offerings.

Skills

Analytical skills

Communication skills

Stakeholder management

Horse racing knowledge

Job description

Horse Racing VIP Account Manager, 10bet SA

10bet Johannesburg, Gauteng, South Africa

10bet South Africa is looking for a passionate & experienced Horse Racing Account Manager to lead player engagement and product excellence within our horse racing vertical.

This role blends player account management and deep product knowledge, ensuring an exceptional experience for every racing enthusiast.

You'll manage and grow key player relationships, understand betting behaviours, and provide expert insights that enhance our horse racing product.

Working closely with trading, product, marketing, and risk teams, you'll help shape a market-leading racing experience that drives retention and performance.

Key Responsibilities

• Build and maintain meaningful relationships with key horse racing players.
• Provide insights to improve product features, promotions, and customer experience.
• Analyse player activity and product metrics to identify growth opportunities.
• Collaborate with teams to optimize horse racing offerings (pre-race & in-play).
• Stay current on racing markets, events, and competitor activity.

Requirements

• 10+ years' experience in betting, gaming, or sportsbook (with predominant experience with horse racing).
• Proven player account management or VIP relationship experience.
• Strong analytical, communication, and stakeholder management skills.
• Deep knowledge of horse racing markets, odds, and betting behaviour.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Gambling Facilities and Casinos