Home Entertainment Senior Key Account Manager R-Negotiable

Execustaff Recruiting Services Sa (Pty) Ltd; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment company in South Africa is seeking a skilled professional to manage customer relationships and develop sales strategies. The ideal candidate will have 5-7 years of experience in key accounts, particularly in Mass Retail. Strong negotiation, communication, and finance management skills are essential. This role involves significant customer interaction, requiring travel and a proactive approach to business growth.

Qualifications

• 5 – 7 years related experience in key accounts.
• Previous experience in dealing with Mass Retail in South Africa.
• Proven track record in customer relations.
• Strong work ethic and ability to function under pressure.

Responsibilities

• Develop and implement sales strategies in line with company objectives.
• Manage customer relationships and visit customers regularly.
• Provide sales reports and analyze results.

Skills

Customer relations

Sales

Administration

Communication skills

Negotiation skills

Finance Management

Education

B Com or related Diploma

Tools

MS Office

Job description

Duties & Responsibilities

Sales Plan / Strategy Develop and implement strategy in line with company objectives Planning and ability to execute to achieve business plans (PPP) PIQ Planning TRS Planning – marketing, advertise in store Work closely with Product Marketing to provide advice to projects that support partner-driven marketing events Gather and analyse competitor intelligence. Models, pricing, promotions, product placement strategies, NPI, etc Identify risk models and champion action plan process and monitor progress and / or success rate of action plan. Full management of the offline and online business of the customer. Creative Business Development Develop a unique way to grow the business with your customers – Hi Sku / Hi MP Provide solutions to management when faced with challenges Liaise with corporate contacts, build and develop relationships Assist with the preparation of contractual agreements and ensure that these are fully adhered to Grow business and create new opportunities in HI MP PG's Keep up to date with recent market and industry trends, competitors, and leading customer strategies Accurate Forecasting : GDMI Mastering Ensure enough stock of right staff to avoid LTI Monitor and ensure forecasting is in line with sales planning Continuously improve forecasting techniques, methods and approach to ensure they are aligned to company objectives Calculate weekly sell out forecast to account & model level based on data analysis, company MS / MP requirements and cooperative planning between KAM, Account Planner and Account Buyer Calculate and continuously adjust weekly sell in requirements to meet required Sell Out Forecast and WOS levels M CPFR Work closely with APM / DP and inbound departments on stock availability and requirements. Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule / dates. Give regular feedback to Account Planner and KAM on stock availability (qty / ETA) and possible stock outs or delays. Monitor & analyse weekly SOH to account & model level. Monitor & analyse weekly sell out results to account & model level. Be informed of customer & promotional calendar to be used in sell out forecast process. Budget Controls Ensure delivery of return on investment and building of brand sustainability Ensure account meets its income targets as per set budget Effectively solve problems and manage risk to ensure achievement of targets Negotiate pricing that would drive sales with Product Managers Keep abreast of market developments and competitors' product pricing and activities and make recommendations Strong Customer Relationships Manage the relationship between your company and the customer Handle accounts and build relationships Visit customers to maintain strong relationships Treat your customers as partners and challenge them to grow their business with your brands Reports Provide sales reports and analysis as required Prepare presentations, proposals, plans, contact reports as necessary Analyze and report on results and effectiveness on promotions SPMMBR M

Desired Experience & Qualification

• 5 – 7 years related experience in key accounts.
• Previous experience in dealing with Mass Retail in South Africa.
• Good knowledge of administration, sales and general warehouse procedures.
• Ability to work in a fast-paced environment.
• Proven track record in customer relations.
• MS Office at an advanced level.
• Ability to use database for recording and reporting.
• Channel partner relationship knowledge.
• Finance Management.
• A strong work ethic.
• Communicate effectively, both orally and in writing.
• Able to challenge themselves and meet all deadlines and targets for the department.
• Persistence and creativity.
• Communication (verbal & written) and interpersonal skills.
• Negotiation and administrative skills.
• Ability to function under pressure.
• Ability to draw up the channel strategy.
• Educational Requirements B Com or related Diploma.
• Accounting skills will be an advantage.
• Will be travel to customers.
• Office 20% External 80% of the working week.
• Minimum of three nights away from home per month.