Home-based IT Solution Delivery Lead

Babble Cloud; Cape Town; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A dynamic telecommunications company in Cape Town is searching for an IT Solution Delivery Manager to lead project teams and ensure excellence in service delivery. Key responsibilities include managing team workloads, improving processes, and maintaining customer relationships. The ideal candidate has prior experience in team leadership, proficiency in Microsoft technologies, and a strong focus on customer experience. Join us for a fulfilling career with attractive benefits and work-from-home flexibility.

Benefits

Life and critical illness cover

22 days holiday

5% salary allowance for medical aid

Company issued laptop

Annual celebrations

Qualifications

• Previous experience in a team lead role is necessary.
• Knowledge with Microsoft and Networking technologies is required.
• Ability to handle escalations and liaise with stakeholders.

Responsibilities

• Manage workload and distribution of projects.
• Ensure high performance and progress of the team.
• Maintain communication with clients and teams.

Skills

Team leadership

Customer service

Communication skills

Troubleshooting

Attention to detail

Education

2 years minimum in a team lead role

Tools

Microsoft 365

Azure

Windows Server

Networking technologies

Job description

A dynamic telecommunications company in Cape Town is searching for an IT Solution Delivery Manager to lead project teams and ensure excellence in service delivery. Key responsibilities include managing team workloads, improving processes, and maintaining customer relationships. The ideal candidate has prior experience in team leadership, proficiency in Microsoft technologies, and a strong focus on customer experience. Join us for a fulfilling career with attractive benefits and work-from-home flexibility.