Healthcare Professional Liaison

Bebeerelationship; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare organization in Johannesburg is seeking an HCP Engagement Specialist to foster relationships with healthcare professionals and manage engagement activities. This role includes organizing events and training sessions, ensuring effective communication, and addressing stakeholders' needs. Ideal candidates will have strong relationship management and communication skills, along with experience in stakeholder engagement. Competitive salary and opportunity for growth provided.

Qualifications

• Experience in engaging healthcare professionals and stakeholders.
• Ability to organize events and coordinate training sessions.
• Strong communication skills to facilitate engagement.

Responsibilities

• Foster and maintain strong relationships with healthcare professionals.
• Develop and implement pharmacy engagement strategies.
• Organize small-scale events and webinars for healthcare professionals.

Skills

Relationship management

Stakeholder engagement

Communication skills

Event coordination

Job description

Job Overview

The HCP Engagement Specialist plays a vital role in fostering relationships with healthcare professionals (GPs), pharmacists, and internal teams.

This position focuses on coordinating interactions, facilitating knowledge-sharing, managing events, and ensuring seamless communication between HCPs and the organization.

Main Responsibilities

HCP, Pharmacist & Stakeholder Engagement Foster and maintain strong, trust-based relationships with HCPs and pharmacists.

Act as the primary point of contact for doctors and pharmacists, ensuring they have access to the right experts and resources.

Facilitate face‑to‑face and virtual meetings between HCPs, pharmacists, and Medical Product Lead (MPL).

Proactively follow up on HCP and pharmacist queries and ensure timely responses.

Keep stakeholders informed about key events, congresses, and industry updates.

Pharmacy Engagement & Training

Develop and implement pharmacy engagement strategies to enhance product knowledge and patient support.

Conduct training sessions for pharmacy staff, ensuring they are well‑equipped with product and treatment insights.

Provide ongoing support to pharmacy teams and address their queries.

Collaborate with sales and medical teams (MPL) to ensure alignment between pharmacist training and business objectives.

Event Coordination & Logistics

Organize and manage small‑scale events, webinars, and knowledge‑sharing sessions for HCPs and pharmacists.

Coordinate schedules for in‑person and virtual engagements, ensuring smooth execution.

Work closely with marketing, medical, and sales teams to align event messaging with business objectives.

Communication & Relationship Management

Maintain an ongoing dialogue with HCPs and pharmacists to understand their needs and provide solutions.

Ensure that all engagement activities deliver value to stakeholders and the organization.

Gather feedback from stakeholders to enhance engagement and training strategies.

Collaborate with internal teams to optimize outreach efforts and ensure alignment.

Database & Process Optimization

Maintain accurate records of HCP and pharmacist interactions, events, and engagement activities.

Assist in refining the HCP and pharmacy engagement database to enhance targeting and outreach.

Support in updating engagement plans as new team members join, and strategies evolve.