Healthcare Pre-Authorisation Specialist

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Staff Unlimited Recruitment is seeking a Pre-Authorisation Service Consultant for a role in Gqeberha, South Africa. You will assist private healthcare clients telephonically by providing authorisation for cases already loaded and ensure queries and information follow established protocols.

Responsibilities include handling calls, maintaining pre-authorisation data, confirming scans, checking membership, and providing product information while upholding confidentiality.

Qualifications

• Must have knowledge of pre-authorisation processes and protocols.
• Healthcare/clinical background encouraged (Biochemistry or related fields).
• Proficiency with MS Word and Outlook is required.

Responsibilities

• Answer all telephone calls according to service standards.
• Transfer calls only when necessary.
• Maintain accurate pre-authorisation details in the system.
• Confirm scans according to prescribed protocols.
• Check membership validity.
• Ensure reason for admission is appropriate.

Skills

MS Word

Outlook

Education

Biochemistry

Human Movement Science

Registered clinical qualifications

Job description

Staff Unlimited Recruitment is seeking a Pre-Authorisation Service Consultant for a role in Gqeberha, South Africa. You will assist private healthcare clients telephonically by providing authorisation for cases already loaded and ensure queries and information follow established protocols.

Responsibilities include handling calls, maintaining pre-authorisation data, confirming scans, checking membership, and providing product information while upholding confidentiality.