Healthcare IT Systems Controller - Billing & Reporting

Joint Medical Holdings; Durban; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Joint Medical Holdings in Durban, South Africa, seeks an IT Systems Support professional to ensure accurate preparation, maintenance and distribution of operational, financial and clinical reports. You will resolve system queries, maintain data integrity, support users and assist with system improvements for efficient hospital operations and informed decision-making.

The role requires a tertiary IT qualification, Matric, and 2–5 years of relevant experience, with willingness to travel between

Qualifications

• Matric and a tertiary qualification in Information Technology.
• Computer literacy with intermediate experience in Microsoft Excel.
• 2 - 5 years relevant experience.
• Own vehicle is essential as incumbent will be required to travel between subsidiaries.

Responsibilities

• Maintain a high standard of service delivery to both internal and external customers.
• Ensure the smooth operation of the Hospital Information System to facilitate accurate patient administration and billing processes.
• Provide support to the Group Billing Analyst in maintaining Group tariffs and ensure their implementation across all hospital databases.
• Ensure the Hospital Information System definitions are maintained and kept up to date.
• Monitor and review daily automated system reports, investigating and resolving any discrepancies.
• Investigate and resolve patient account and billing queries in a timely manner.
• Provide first-line support for the Hospital Information System and, where necessary, escalates issues to the Systems Services Provider.
• Prepare the monthly management pack and present it to the Management Committee.
• Prepare, analyse, and distribute weekly, and monthly statistical and operational reports.
• Assist the Group Billing Analyst by providing supporting data and information required by the Tariff Team.
• Support the Group Billing Analyst with the implementation of annual tariff files in the Hospital Information System, ensuring accurate configuration across all hospital databases.

Skills

Microsoft Excel

Interpersonal skills

Online real-time MIS

Education

Matric

Tertiary qualification in Information Technology

Tools

Hospital Information System

Job description

Joint Medical Holdings in Durban, South Africa, seeks an IT Systems Support professional to ensure accurate preparation, maintenance and distribution of operational, financial and clinical reports. You will resolve system queries, maintain data integrity, support users and assist with system improvements for efficient hospital operations and informed decision-making.

The role requires a tertiary IT qualification, Matric, and 2–5 years of relevant experience, with willingness to travel between