Healthcare Consultant

Q And S Consulting; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A consulting firm based in Cape Town seeks a Healthcare Consultant responsible for client retention and growth, developing healthcare training programs, and ensuring regulatory compliance. Candidates should possess an NQF 5 or equivalent qualification in healthcare, relevant analytical and communication skills, and 3 to 5 years of experience in a similar role.

Qualifications

• A well-developed knowledge of principles and practices within a technical discipline.
• Ability to analyse data from medical schemes and present findings to clients.
• Good knowledge of policy wordings.

Responsibilities

• Primary point of contact for clients.
• Responsible for client retention and portfolio growth.
• Ensure compliance with all regulatory requirements.

Skills

Analytical skills

Team collaboration

Communication skills

Influencing skills

Interpersonal skills

Computer literacy in Excel and Word

Education

Recognised matric qualification

NQF 5 or equivalent qualification in healthcare

Registration with the FSCA

Job description

Key Areas Of Responsibilities :

• Being the primary point of contact for clients.
• Being responsible for client retention and growth of portfolio of clients.
• Being responsible to ensure that all service level agreements and appointment letters are signed and current and in place.
• Being responsible for developing healthcare related educational programs, conducting healthcare related training and conducting induction training.
• Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
• Being responsible for relevant reports and information and data to all internaland external stakeholders, including executive reports.
• Being responsible for dealing with all queries, ex gratia applications, disputes and information required by the client.
• Ensuring compliance with all regulatory requirements.
• Responsible for benefit and cost comparisons as required and is able to reviewand make recommendations on subsidy modelling.
• Stays abreast of industry and legislative changes and is able to discussimplications for employers and employees.
• Being responsible for assisting more junior colleagues were applicable.
• Being responsible for engaging in business development and / or contributing directly or indirectly to all business development effort.

Qualifications :

• A recognised matric qualification.
• An NQF 5 or equivalent qualification in healthcare / healthcare administration.
• Registration as a representative with the FSCA in terms of the FAIS act and CMS.
• Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 occupationalhealth products is required.

Knowledge :

• A well-developed knowledge of principles and practices within a technical / professional discipline.
• The ability to analyse data from medical schemes and competently and objectively present the findings to clients.
• The ability to assist senior colleagues in respect of the wellness strategy of clients.
• A good knowledge of policy wordings.

Skills and Attributes :

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed ability to work in and contribute to teams constructively.
• Well-developed spoken and written communication skills.
• Well-developed influencing and persuading skills.
• Well-developed interpersonal skills.
• Computer literacy in Excel and Word.

Experience :

• At least 3 to 5 years' experience in a similar or related role.
• Extensive healthcare experience.
• A proven record of achievement as a consultant.