Healthcare Administrator / Receptionist

Faircape; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare facility in Cape Town is seeking a Temporary Healthcare Administrator / Receptionist. The role involves welcoming visitors, managing calls, handling administrative tasks, and assisting the admin team. Applicants should have relevant experience, excellent communication skills, and the ability to work well both independently and in a team. Salary is market related, depending on qualifications and experience.

Qualifications

• Proven experience in a similar role required.
• Experience in a hospital/medical environment advantageous.
• Neat, professional, and presentable appearance necessary.
• Solid references and clear credit record essential.

Responsibilities

• Welcome all visitors courteously.
• Answer telephone calls professionally.
• Prepare starter packs for new employees.
• Assist with billing and payments from patients.

Skills

Customer service orientation

Professional communication skills

Organizational skills

Attention to detail

Education

Administration qualification

Tools

Google Docs

Job description

Overview

Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre that provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopedic, Surgical, and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation progress. Our world‑class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.

Position

Temporary Healthcare Administrator / Receptionist (Tokai Estate, Southern Suburbs of Cape Town)

Responsibilities

• Welcome and greet all visitors into the healthcare facility in a courteous manner.
• Answer all telephone calls politely and professionally; direct calls promptly and efficiently.
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously.
• Open, stamp and distribute all incoming mail appropriately daily; ensure professional communication within the facility.
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily.
• Prepare starter packs for new employees and assist with fingerprint registration when applicable.
• Ensure all administrative duties relating to the efficient running of the Duty Station are completed accurately and time‑sized.
• Attend to all deliveries, queries, maintenance and sub‑contractors entering the healthcare unit.
• Assist with billing and charge sheets; collect payments from patients upon discharge when applicable.
• Assist the admin team to ensure the professional running of the facility when required.

Requirements

• Proven experience within a similar role.
• Experience in a hospital / medical environment advantageous.
• Administration qualification would be an advantage.
• Computer literate (Google Docs advantageous). Proven organisational and administrative skills.
• Professional communication skills – both verbal and written; customer service orientated; strong interpersonal skills.
• Neat, professional and presentable; responsible, accountable and dedicated.
• Be able to work in a team and independently; excellent attention to detail.
• Solid and positive written references, clear credit record and no criminal record.

Work Hours

Normal working days for Reception are Monday to Sunday from 07:00 until 19:00. Normal working days for Administrators are Monday to Friday, 07:00 to 19:00.

Salary

The salary on offer is market related. The amount offered will be dependent on qualifications, experience, and other market‑related factors.

Application Process

To see more about Faircape and what we have to offer go and look at our informative website. If you do not hear from us within two weeks, please deem your application unsuccessful.