Health and Wellbeing Fitness Instructor

YMCA St Paul's Group; East London; On-site; ZAR 569 000 - 797 000; Full time

Job summary

A community-focused charity in East London seeks a Fitness and Wellbeing Instructor to provide fitness guidance and support. You'll supervise the fitness floor, design exercise programs, and deliver exceptional customer care. The role requires CIMSPA recognition and strong administrative skills. Benefits include free gym access and career development opportunities.

Benefits

Free gym access

Discounts from major retailers

Access to wellbeing and counselling services

Flexible work locations

Career development programmes

Family-friendly policies

Life Assurance

Qualifications

• Essential experience in fitness floor supervision.
• Strong customer service skills for member engagement.
• Ability to lead fitness classes and provide lifestyle advice.
• Proficiency in managing gym administration tasks.

Responsibilities

• Supervise fitness floor and ensure member safety.
• Design exercise programs tailored to members’ needs.
• Deliver customer care across various service channels.
• Lead fitness classes and assist with techniques.

Skills

Fitness floor supervision

Customer care

Fitness instruction

Administrative proficiency

Community engagement

Education

CIMSPA recognition

Tools

YMCA membership systems

Job description

About YMCA St Paul's Group

YMCA St Paul's Group is a charity dedicated to supporting and empowering young people and communities throughout London. We provide life‑changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. With over 150 years of commitment to long‑term transformation in mind, body, and spirit, we strive to create thriving places for young people and flourishing communities.

About the Role

As a member of our Health and Wellbeing team, your role centres on providing essential fitness guidance and support to our community. While we recognise the importance of holistic wellness, we acknowledge that this role primarily involves entry‑level responsibilities in gym instruction. Here's how your role will contribute to our mission:

Qualifications and Basic Duties: Your key responsibilities include fitness floor supervision, designing exercise programs, and ensuring the safety and well‑being of our members. Qualifications and recognition by CIMSPA will be essential for this role as you guide individuals in their fitness journeys.

Customer Engagement: Delivering excellent customer care remains fundamental. Whether assisting members on‑site, online, or through on‑demand services, you'll adhere to YMCA customer care standards and provide top‑tier service.

Fitness Instruction: Your role will involve leading fitness classes, assisting with techniques, and providing training and lifestyle advice. As a Fitness and Wellbeing Instructor, you'll focus on the practical aspects of gym instruction, supporting members in achieving their fitness goals.

Administrative Tasks: Proficiency in the Association's software, including membership systems, is crucial for efficient administration. You'll manage gym‑related administrative tasks, such as maintaining records and updating member programs.

Community Engagement: While embracing a holistic approach to wellness, your primary focus will be on promoting active and healthy lifestyles within our community. This may include participating in community projects and events that align with our mission.

Staying Informed: Keeping abreast of the latest trends and developments in the Health and Wellbeing sector is essential. This knowledge will enable you to provide the best possible guidance to our members.

Team Collaboration: While overseeing day‑to‑day gym operations, you'll collaborate with Health and Wellbeing staff, sessional instructors, coaches, and volunteers. Your role involves opening and closing the gym, operating the reception area, and conducting tours and "Get Started" sessions.

In this role, you'll be crucial to our community members' fitness journey, offering support, guidance, and excellent service. Your dedication and expertise will contribute to individuals achieving their health and wellbeing goals.

What We Offer

At YMCA St. Paul's Group, we prioritise diversity and inclusion in the workplace. We value your authenticity and unique voice. As a team member, you'll have the opportunity to learn, grow, and reach your full potential. Our comprehensive learning and development program, including training, qualifications, and on‑the‑job experience, will equip you with the necessary skills for your role and offer continuous development opportunities.

Additionally, you'll have access to a range of benefits supporting your well‑being, including free gym access, discounts from major retailers, access to wellbeing and counselling services, flexible work locations, career development programs, and family‑friendly policies, among others.

• Free gym access across our sites.
• Discounts from major retailers and supermarkets.
• Free access to wellbeing and counselling services.
• The ability to work from a range of outer London work locations.
• Career development programmes to help you thrive.
• Family-friendly policies to help you balance work‑life, including enhanced maternity pay.
• Life Assurance (permanent contracts only).

For a complete list of our staff benefits, please click here.