Head: Sales Enablement

Absa Group; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent African banking institution seeks a candidate to enable sales and servicing across the business to achieve targets. Responsibilities include translating retail banking strategies, enhancing customer service, managing incentives for business growth, and overseeing compliance. A Bachelor's degree in Business, Commerce or Management is required. Join us in shaping the future of banking in Africa.

Qualifications

• Bachelors Degree and Professional Qualifications in Business, Commerce and Management Studies required.

Responsibilities

• Enablement of sales and servicing across the entire business to achieve agreed targets.
• Translate the retail banking strategy at customer level and implement plans.
• Drive customer service strategies across the business to enhance experience.
• Manage branch sales incentive programs to boost business growth and employee engagement.
• Oversee compliance with Group Risk and set risk appetite.

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Enablement of sales and servicing across the entire business to achieve agreed targets.

Job Description

• Functional management: Translate the retail banking strategy at customer level and define strategies and plans (financial planning, forecasting, sales activity) through the business planning process for implementation across the physical network.
• Operational Excellence: Drive differentiated customer service strategies across the business (translate customer value propositions, drivers etc. into customer experience).
• Functional management: Manage (in collaboration with HR) best practice branch sales incentive programs to deliver business growth and strong employee engagement in the network that in turn drivers superior sales execution in the network.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Business Risk and Compliance Management: Oversee the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required).

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.