Head of Tourism Product (hybrid)

Executive Placings; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading destination management company is seeking an experienced travel professional to head up their product and systems department in Cape Town. The ideal candidate will have 8-10 years in a senior role within tourism, strong knowledge of Southern African travel products, and proven leadership in driving revenue growth through effective product strategies. This hybrid role combines strategic development with operational oversight.

Qualifications

• 8-10 years’ experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator.
• Proven leadership of cross-functional teams, including product and systems/technology.
• Strong knowledge of Southern African travel products.

Responsibilities

• Product Vision and Strategic Direction.
• Leadership and Team Management.
• Commercial Strategy and Supplier Partnerships.
• Systems Team Oversight.
• Customer Journey and Sales alignment.

Skills

Leadership

Negotiation

Communication

Education

Bachelor’s degree in business, Marketing, Tourism, or related field

Tools

Tourplan

Job description

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years’ experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Experience required:

• Bachelor’s degree in business, Marketing, Tourism, or related field
• 8–10 years’ experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator
• Proven leadership of cross-functional teams, including product and systems/technology
• Strong knowledge of Southern African travel products
• Experience with operational systems relevant to travel product delivery (e.g., Tourplan)
• Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies
• Exceptional leadership, negotiation, and communication skills

Duties include:

• Product Vision and Strategic Direction
• Leadership and Team Management
• Commercial Strategy and Supplier Partnerships
• Systems Team Oversight
• Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.