Closing date: 15 October
Job Purpose
The Head of Sales is responsible for leading the sales department, developing and executing sales strategies, and driving revenue growth.
Key Responsibilities
- Deliver role-specific outputs in accordance with SafetySA's quality and compliance frameworks.
- Meet agreed KPIs, deadlines, and internal customer expectations.
- Collaborate cross-functionally and contribute to process improvements.
- Apply SafetySA's values in decision-making and stakeholder engagement.
- Ensure full adherence to legal, regulatory, and procedural obligations.
- Leadership: Provide leadership and direction to the sales team, ensuring they are motivated and equipped to meet their targets.
- Strategic Planning: Develop and implement sales strategies to achieve company revenue targets and expand market share.
- Performance Monitoring: Set sales targets, quotas, and performance metrics, and monitor progress to ensure targets are met or exceeded.
- Client Relationships: Build and maintain strong relationships with key customers, partners, and stakeholders.
- Market Analysis: Analyse market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
- Collaboration: Work closely with marketing, product development, and other departments to align sales strategies with business objectives.
- Sales Process Management: Oversee the sales process from prospecting to closing deals, ensuring efficiency and effectiveness.
- Reporting: Provide regular reports on sales performance, market trends, and strategic initiatives to senior management.
- Weekly reporting to the Chief Commercial Officer on progress, blockers, and team activity.
- Monthly KPI tracking and reporting via internal systems or dashboards.
- Participation in quarterly reviews and strategic planning sessions.
- Deliver regular client engagement and sales pipeline updates as required to support forecasting and business planning.
- Comply with all SafetySA safety protocols, work instructions, and risk mitigation procedures.
- Report all unsafe acts or conditions.
- Attend mandatory internal and external training related to HSE, legal compliance, and company policies.
Requirements and Qualifications
- Bachelor's degree in Food Science, Environmental Health, Biotechnology, Microbiology, or Business Administration.
- A postgraduate qualification in Sales Management, Business Development, or Quality Assurance is advantageous.
- Certification or working knowledge of ISO.
- Certification or working knowledge of FSSC.
- Certification or working knowledge of HACCP, and other food safety standards is highly desirable.
Experience
- Minimum 5–8 years of experience in sales leadership within the food safety, inspection, certification, or training industry.
- Proven track record in B2B sales, client acquisition, and account management in regulated environments.
- Experience working with retailers, food manufacturers, distribution centers, and hospitality sectors.
- Familiarity with auditing, compliance, and regulatory frameworks in food safety.
Skills
- Strong strategic sales planning and pipeline management skills.
- Excellent negotiation, presentation, and relationship-building abilities.
- Proficiency in CRM systems, sales analytics, and reporting tools.
- Ability to lead and motivate a sales team across multiple regions.
- Strong analytical and problem-solving skills, especially in technical sales environments.
Knowledge
- Deep understanding of food safety standards, including ISO, FSSC, HACCP, and GMP.
- Knowledge of South African food safety legislation, including the Foodstuffs, Cosmetics and Disinfectants Act and the Consumer Protection Act.
- Awareness of training methodologies, certification processes, and inspection protocols.
- Familiarity with industry trends, risk mitigation strategies, and compliance requirements.
Other preference will be given to employment equity candidates.