Head of Sales
The Head of Sales primary job purpose is to develop and manage the sales & service business in South Africa, Africa & Globally.
Key Performance Area Duties and Responsibilities / Tasks
4. Stock & Warehousing
- Coordinating stock control operations with warehouse staff, as well as the sales and finance departments
- Analyzing supply chain data to ensure the uninterrupted availability of stock
- Forecasting supply and demand to prevent overstocking and running out of stock
- Evaluating vendor & suppliers offers and negotiating profitable purchase prices.
- Oversee stock storage processes, including tagging, boxing and labelling.
- Performing regular inventory audits and keeping stock purchasing within agreed upon budget
- Ensure that all shipment records, purchases are reported daily
5. Import & Export
- Design and implement import strategies
- Negotiate with vendors & suppliers
- Analyze market trends & identify new sources of supply
- Develop effective relationships
- Manage import & export logistics
- Ensure compliance with local & foreign trade laws & compliance
6. Customer Relationships
- Set up service agreements and/or contracts with customers
- Ensure that customer enquiries, orders and complaints are responded to in a prompt and satisfactory manner
- Maintains contact with all clients in the market area to ensure high levels of client satisfaction
- Present the company in a professional manner, to negotiate on its behalf
7. Administration
- Management of the sales team as well as new clients
- Co-ordinates subordinates leave periods
- Ensure that proper filing systems and records are maintained
- The incumbent also assists to solve problems that affect the departments service, efficiency, and productivity Network management and administration
8. Management and Leadership
- Manage the activities of subordinates
- Set meaningful goals and objectives and agreeing levels of performance of subordinates and review progress at regular intervals Implementation of reporting structures for staff (visit schedules, call reports, monthly sales reports
- Motivate staff to respond to pressure of work Analyze subordinate training needs and methods to meet such needs and make recommendations to the Manager skills & development
- Adheres to all company policies, procedures and business ethic codes and ensures that they are communicated and implemented within the team
- As the manager of the section he/she directs the team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values
- Ensure that all activities are in accordance with corporate regulation and policies, code of conduct and applicable law
- Ensure that health & safety requirements are met and adhered to