Head Of Pmo

Herotel; Stellenbosch; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A telecommunications company in South Africa is inviting applications for the Head of PMO position in Plattekloof, Cape Town. This role is crucial for standardizing project governance processes, mentoring project managers, and ensuring successful project delivery. Candidates should have over 10 years of experience in project management and strong leadership skills. A Bachelor's degree is required, with a Master's preferred.

Qualifications

• 10+ years experience in project management or related field.
• Progressive responsibility leading to supervisory or management roles.

Responsibilities

• Standardize project-related governance processes.
• Provide coaching, mentoring, and training to project managers.
• Identify and implement process improvements.

Skills

Project management methodologies (Agile, Waterfall, hybrid)

Leadership

Strategic Thinking

Analytical Skills

Communication

Problem-Solving

Organisational Skills

Technical Proficiency

Change Management

Teamwork

Adaptability

Education

Bachelor's degree in business administration, management, information technology or related field

Master's degree in business administration or project management

Tools

Project management software

Job description

Herotel is inviting applications for the Head of PMO position to be based in Plattekloof, Cape Town.

ABOUT THE ROLE

The primary purpose of the Head of PMO is to standardize project‑related governance processes and facilitate the sharing of resources, methodologies, tools and techniques. The function supports teams by providing expertise, oversight and administrative services necessary to drive successful project delivery. It is also responsible for aligning project and program outcomes with the strategic goals of the organization.

KEY PERFORMANCE AREAS

• Reporting: Provide executive leadership with transparency into project performance and risk exposure.
• Portfolio Management: Maintain an up‑to‑date portfolio of all ongoing and proposed projects. Facilitate the prioritization and selection of projects that align with organisational strategy. Coordinate resource allocation and resolve conflicts across competing projects. Track portfolio performance, report on key metrics and recommend corrective actions as needed.
• Project Support and Delivery: Provide coaching, mentoring and training to project managers and teams in project management methodologies (e.g. Agile, WaterfXall, hybrid models). Develop and maintain project documentation templates, tools and knowledge repositories. Support project planning, scheduling, budgeting and risk management activities. Assist project teams with issue resolution, stakeholder communication and change management.
• Reporting and Communication: Prepare and deliver regular status reports, dashboards and executive summaries to stakeholders. Ensure effective communication across all levels of the organisation regarding project progress, risks and dependencies. Facilitate meetings, workshops and forums to promote collaboration and knowledge sharing.
• Continuous Improvement: Identify and implement process improvements to optimise project performance and delivery. Capture lessons learned and drive organisational learning from completed projects. Benchmark against industry best practices and introduce innovative project management approaches.
• Tool and Technology Management: Oversee the selection, implementation and maintenance of project management software and tools. Ensure data integrity and accuracy within project tracking systems. Provide user support and training on project management technologies.

KEY OUTPUTS

• Project delivery on time and within budget comply with governance processes and standards.
• Stakeholder satisfaction and engagement.
• Benefit realization and alignment with strategic objectives.
• Resource utilisation and optimisation.
• Continuous improvement initiatives implemented.
• Effective risk management and mitigation.

EXPERIENCE, SKILLS AND COMPETENCIES REQUIRED

• 10+ years experience in project management, portfolio management or related field, with progressive responsibility leading to supervisory or management roles.
• Knowledge of project management methodologies (Agile, Waterfall, hybrid), tools and software.

PROFESSIONAL SKILLS AND COMPETENCIES

• Leadership: Ability to inspire, motivate and guide project managers and teams towards achieving organisational objectives.
• Strategic Thinking: Aligning project and program outcomes with broader business strategy and vision.
• Analytical Skills: Proficiency in analysing project data, identifying trends and making informed recommendations.
• Communication: Strong written and verbal communication skills, with the ability to interact effectively with stakeholders at all levels.
• Problem‑Solving: Aptitude for identifying issues, assessing risks and developing effective solutions.
• Organisational Skills: Managing multiple projects, competing priorities and tight deadlines in a dynamic environment.
• Technical Proficiency: Familiarity with project management tools, software and methodologies.
• Change Management: Experience supporting and driving organisational change initiatives.
• Teamwork: Collaborative approach to working with cross‑functional teams and stakeholders.
• Adaptability: Flexibility in responding to changing business needs and project requirements.

EDUCATION REQUIREMENTS

• Bachelor's degree in business administration, management, information technology or a related field is required.
• Master's degree in business administration or project management is preferred or an asset for leadership roles.

PLEASE NOTE

Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan. Submission of your CV provides Herotel with your express consent to process your personal information contained therein, for the purpose of processing your application.

Please refer to our Privacy Policy on our website for further information on how we process personal information. Kindly note that if you do not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.