Summary
Head of Medical Training and Medical Affairs, Medical Research Department – oversees a small training department, leading one direct and one indirect report. Responsible for the effective operation of the department and for designing, implementing, and delivering training programs to medical/pharmaceutical sales representatives. The role balances departmental management with the delivery of training, ensuring representatives possess thorough product knowledge, effective detailing skills, and regulatory compliance awareness.
Key Responsibilities
- Design and implement comprehensive training programs for new and existing medical/pharmaceutical sales representatives, focusing on product knowledge, detailing strategies, and compliance with industry regulations.
- Conduct in‑person and virtual training sessions, workshops, and seminars to enhance the skills and knowledge of sales representatives.
- Develop training materials, including manuals, e‑learning modules, and case studies, to support learning objectives.
- Evaluate the effectiveness of training programs, make adjustments as needed to improve outcomes and meet sales goals.
- Stay updated on new product developments, industry trends, and regulatory changes to ensure training content is current and relevant.
- Collaborate with product managers, marketing teams, and regulatory affairs to gather accurate product information and training needs.
- Monitor and assess the performance of sales representatives, providing feedback and additional coaching as needed.
- Facilitate role‑playing scenarios and simulations to practice detailing techniques and handling objections from healthcare professionals.
- Promote a culture of continuous learning and professional development within the sales team.
- Support the Marketing department in detail aid input and engagement with KOLs and CMEs for doctors.
Minimum Requirements
- Medical Doctor degree.
- Experience in sales training, preferably within the pharmaceutical, biotech, or healthcare industry.
- Strong understanding of pharmaceutical products, medical terminology, and the healthcare environment.
- Excellent presentation and facilitation skills with the ability to engage and motivate adult learners.
- Proficiency in developing training materials and utilizing various training methodologies.
- Knowledge of regulatory and compliance standards affecting pharmaceutical sales.
- Good communication and interpersonal skills, with the ability to work effectively with cross‑functional teams.
- Ability to travel as needed to conduct training sessions and attend conferences.
- Proficiency in Microsoft Office.
Additional Requirements
- Highly motivated and self‑directed, with a passion for teaching and professional development.
- Strong analytical and problem‑solving skills, adaptable training strategies for diverse learning needs.
- Excellent organizational and time‑management skills, able to manage multiple projects simultaneously.
- Team player with a positive attitude, capable of inspiring and influencing others.
Working Conditions
- Office and field‑based environment with regular travel to training locations and company offices.
- Flexible to work outside of regular office hours as needed to accommodate training schedules.
- Driver’s licence and transport required.
Senior Level: Director | Employment Type: Full‑time | Job Function: Human Resources | Industries: Advertising Services