Head Of Growth

Company Partners; Cape Town; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading startup support firm in Cape Town is seeking a Head of Growth & Operations. This strategic leadership role will oversee sales performance, operational systems, and compliance. Ideal candidates will have over 6 years of experience in operations or sales, a proven track record in team management, and an understanding of B2B sales. The position offers a competitive salary range of R45,000 – R60,000 CTC/month and an opportunity to drive substantial growth for the company.

Qualifications

• 6+ years in operations, strategy, or sales leadership, ideally in SaaS or fintech.
• Track record in managing teams and sales performance.
• Experience in compliance and legal processes.

Responsibilities

• Lead sales and growth strategies with UX and marketing.
• Optimize customer acquisition and retention journeys.
• Oversee internal systems and business processes.

Skills

Operations leadership

B2B sales funnels

Problem-solving

Compliance management

Team management

Communication skills

Organizational skills

Tools

CRM systems

ERP systems

Dashboard tools

Job description

Company Description

From a small apartment to becoming South Africa's #1 provider of startup registration and compliance services, Company Partners has helped over 50 entrepreneurs launch and grow their businesses. We don't just help companies register—we empower them to succeed.

Job Description

We’re hiring a Head of Growth & Operations to lead our sales performance, operational systems, compliance oversight, and cross‑functional execution. This is more than just a management role—it’s a strategic leadership position responsible for scaling our internal engine to match our big ambitions. You’ll own growth strategies, streamline processes, and lead key teams through transformation, innovation, and execution.

Qualifications

• 6+ years in operations, strategy, or sales leadership (preferably in SaaS, fintech, or service environments)
• A proven track record in managing teams, systems, and sales performance
• Deep understanding of B2B sales funnels, client success, and KPI tracking
• Experience managing risk, legal, and compliance processes in a regulated environment
• Excellent problem‑solving, communication, and organizational skills
• A leadership style rooted in accountability, ownership, and empowerment
• Experience in compliance, legal services, or fintech environments
• Hands‑on knowledge of CRM, ERP, automation, and dashboard tools
• Exposure to scaling business units or launching new services

Key Responsibilities

Sales & Growth Leadership

• Lead and refine end‑to‑end sales and growth strategies (in collaboration with UX and marketing teams)
• Optimize the full customer acquisition and retention journey
• Identify and activate cross‑sell and up‑sell opportunities
• Develop and maintain real‑time KPI dashboards and sales tracking systems
• Monitor weekly/monthly KPIs, provide insights, and drive performance reviews

Client Journey & Service Excellence

• Improve service delivery tools and systems to elevate client experience
• Collaborate with UX and Service Development teams to enhance onboarding, support, and satisfaction

Operational Excellence

• Own and oversee all internal systems, tools, and business processes
• Drive scalable, tech‑enabled solutions for process improvements
• Ensure cross‑departmental collaboration and high‑quality service standards
• Lead training, performance development, and team leader enablement

Compliance & Governance

• Serve as internal compliance officer for FICA, POPIA, and related frameworks
• Review contracts, policies, and documentation for legal soundness and risk management
• Coordinate with legal teams to ensure regulatory alignment and operational safeguards

Strategic Projects & Execution

• Support the launch and scale of new services and business divisions
• Conduct feasibility studies and support go‑to‑market strategies
• Present monthly operational and sales reports to the Board
• Serve as a key advisor to leadership, surfacing risks, insights, and solutions

Additional Information

• Remuneration: Salary R45,000 – R60,000 CTC/month (Applicants whose salary expectations fall outside of this range are kindly asked not to apply)
• Screening questions: Complete the following screening questions – (copy and paste in your browser)
• Send your motivation, CV and other applicable documentation (work references, qualification documents, etc.)
• Only applications that complete the screening questions will be considered.
• We reserve the right to close the role before this date should a suitable applicant be found.
• Please note that if you do not hear anything in two weeks, consider your application unsuccessful.

We do not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other arbitrary grounds as protected by law.