Head of Field Services Africa

FLSmidth; Roodepoort; On-site; ZAR 750 000 - 950 000; Full time

Job summary

A leading engineering firm in South Africa is seeking a Field Services Manager to oversee and lead the field services business in the Sales Area. The ideal candidate will have at least 10 years of experience in the mining industry, including significant managerial experience. Responsibilities include organizing field services, managing a team, and liaising with clients. A strong engineering background and excellent communication skills are essential for this role.

Qualifications

• At least 10 years of mining industry experience in maintenance and operation of mining plant.
• At least 5 years of managerial experience and interaction with Customers.
• Thorough knowledge of equipment, products, site operations and maintenance.

Responsibilities

• Organize, control and lead field services business in Sales Area.
• Manage a team of Field Service Engineers or Technicians.
• Prepare quotations for field service and related offerings.

Skills

Strong commercial and financial understanding

Good communication skills

Ability to travel

Excellent oral and written communication skills

Conflict resolution and management

Time management and priority setting

Process management and facilitation

Stakeholder management

Risk assessment and management

Strong attention to detail

Education

Engineering diploma/degree in mechanical engineering or equivalent

Tools

Microsoft Office

Job description

Responsibilities:

• Organize, control and lead field services business in Sales Area,manage a team of Field Service Engineers or Technicians
• Field services P&L in the Sales Area.
• Quotations preparation for field service and related offerings for Customers in the region.
• Timeous, safe, efficient and economic effective execution of the field service jobs in the region.
• Customers relationship and liaison, development of field services business in the region.
• Liase with internal stakeholders at different levels.
• Develop and maintain reporting system for the region.
• Develop and motivate personnel.
• Support FLS Spares, Wears, Upgrade&Rebuild business development in the region

Qualifications required:

• Engineering diploma/degree in mechanical engineering or equivalent
• At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerialexperience and interaction with Customers.
• Thorough knowledge of equipment, products, site operations and maintenance especially mills, crusher, thickeners, pumps, cyclones and flotation cells.
• Strong commercial and financial understanding.
• Good communication skills and ability to liase with clients and internal stakeholders at different levels.
• Ability to travel.
• Excellent oral and written communication skills.
• Proficient in English. Other language skills are more than welcome.
• Well-founded on the Microsoft Office platform

Behavioral Competencies:

• Conflict resolution and management.
• Time management and priority setting.
• Process management and facilitation.
• Stakeholder management.
• Risk assessment and management.
• Strong attention to detail.