Head Housekeeper - Cruise Ship Operations

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 424,000 - 670,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an Executive Housekeeper to oversee all housekeeping operations aboard a cruise ship. You will manage staff, set schedules, and ensure flawless cleanliness across cabins, public areas, and crew quarters, while maintaining safety standards.

The role requires strong leadership, meticulous attention to detail, and the ability to work in a fast-paced maritime environment. You will train staff, manage budgets, and address guest requests to ensure exceptional

Qualifications

• Minimum 3 years in a supervisory role in housekeeping (cruise ship or hotel preferred).
• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning procedures and techniques.
• Ability to work in a fast-paced, dynamic environment.
• Attention to detail and high cleanliness standards.
• Willingness to work long hours and weekends.

Responsibilities

• Manage and supervise housekeeping staff, including training, scheduling, and evaluations.
• Develop cleaning schedules and procedures for cabins, public areas, and crew quarters.
• Monitor inventory of cleaning supplies and equipment.
• Ensure compliance with safety and sanitation regulations.
• Respond to guest inquiries professionally and promptly.
• Conduct inspections to maintain cleanliness of cabins and areas.
• Coordinate with other departments for smooth operations.
• Prepare and manage the housekeeping budget.
• Hold regular team meetings to review performance and address issues.
• Train and mentor new staff.
• Handle and resolve guest complaints related to housekeeping services.

Skills

Leadership

Organizational skills

Communication

Attention to detail

Flexibility

English fluency

Job description

Crew Life at Sea Ltd. is seeking an Executive Housekeeper to oversee all housekeeping operations aboard a cruise ship. You will manage staff, set schedules, and ensure flawless cleanliness across cabins, public areas, and crew quarters, while maintaining safety standards.

The role requires strong leadership, meticulous attention to detail, and the ability to work in a fast-paced maritime environment. You will train staff, manage budgets, and address guest requests to ensure exceptional